About Us

The Regulatory and Service Improvement Branch leads the Province’s regulatory reform initiative. The Branch provides expertise to all of government on best practices for regulation, including responsibility for administrating the Regulatory Reform Policy that guides public servants in amending or developing legislation, regulations, policies and forms.

B.C. has received national and international recognition for its approach to regulatory reform and its efforts to improve government services and processes. 

Legislation and Regulation

Three key pieces of legislation support government’s drive to improve access to services and streamline government requirements:

The Regulatory Reporting Act requires annual reporting on government's regulatory and service improvement progress. The Annual Report contains the following information:

  • goals and objectives of the regulatory and service improvement initiative;
  • the regulatory count, an explanation of the methodology used, and a comparison with prior years; and
  • an assessment of regulatory and service improvement initiatives undertaken in the previous year.

Red Tape Reduction Day Act designates the first Wednesday in March as Red Tape Reduction Day. 

Examples of changes coordinated through previous Red Tape Reduction Days include:

Electronic transmission of disclosure statements for credit unions:  Provincially regulated lenders, particularly credit unions, can now use secure internet sites to send disclosure statements electronically. The changes streamline business processes for credit unions, increase efficiencies for consumers, and decrease costs associated with mailing and recycling paper statements.

Removing the requirement for sworn statements: Sworn statements have been replaced with signed statements in more than 20 processes. For example, a parent who wants to enrol their child in a francophone school can now simply sign the form.

Streamlining access to palliative care: Reducing duplication and paperwork has made it easier for patients and family members to access medications, medical supplies and equipment for home-based, end-of-life care. Duplication of authorizations for home palliative care have been reduced by 40%.

Updating the Home Owner Grant process:  Regulations for people with disabilities applying for a Home Owner Grant have been simplified by updating the legislative framework and to use language that reflects modern values and perspectives on disabilities, and to align with the Employment and Assistance for Persons with Disabilities and BC Income Tax.