Childcare BC Maintenance Fund: Terms and Conditions

The following terms and conditions apply to a Childcare BC Maintenance Fund Application. A completed and submitted application indicates acceptance of all the terms that follow.

Proponent representations and warranties

The Ministry may disqualify the application of funding if said application contains misrepresentations or any other inaccurate, misleading, or incomplete information.

Ministry verification of application information

The Ministry may, in its sole discretion, verify the information provided in the application. If in the sole discretion of the Ministry, the Ministry determines that the application contains misrepresentations or any other inaccurate, misleading, or incomplete information, the Ministry may disqualify the applicant and the Ministry may consider the applicant’s past performance on previous applications with the Ministry and other such reference checks as the Ministry deems appropriate.

Working language of the ministry

All Applications should be submitted in English. The Ministry is under no obligation to translate any application or any part thereof from any language into English; and the Ministry is under no obligation to review any application, or any part thereof, in a language other than English.

Cost effective and reasonable requests

All requests submitted via the Childcare BC Maintenance Fund must be cost effective, reasonable requests that the applicant is not able to support without the assistance of this program. This funding is intended to assist with keeping child care facilities operational; it is not meant to cover the cost of ‘wish- list’ items or the costs related to regular and routine servicing. The Ministry will make funding decisions in its sole discretion, which includes the actions it deems necessary to verify the validity of requests in order to remain fiscally responsible.

Complaints

If the applicant has questions or concerns about the service provided by the capital funding team, or about a funding decision, they may contact Child Care Capital and Community Services through email at MCF.CCCF@gov.bc.ca with the following subject: “Attention: Operations Supervisor – Complaint”, or by telephone at 1-888-338-6622 (option 5) and request to speak with a Child Care Capital Funding Operations Supervisor.

Appeals

The applicant may appeal a funding decision if the applicant has first contacted an Operations Supervisor and discussed their questions and concerns regarding the decision. If the applicant wishes to appeal a decision, they must submit written notice to the Child Care Capital and Community Services branch at MCF.CCCF@gov.bc.ca with the following subject: “Appeal”. The written notice must include reasons as to why the funding decision should be reconsidered. An appeal will be reviewed by senior level management, who will contact the applicant once a decision has been made.
 
Following an appeal, if an applicant has additional questions or concerns regarding the Ministry’s decision, they can submit a complaint to the Office of the Ombudsperson. The Office of the Ombudsperson is an independent statutory office of the provincial legislature that impartially investigates individual complaints about potential unfair administrative actions by provincial public authorities.