Contact the LCRB

The Liquor and Cannabis Regulation Branch (LCRB) licenses and monitors private, retail cannabis sales and marketing, as well as liquor establishments, manufacturers, Special Event Permits, Charitable Auction Permits, and Ethyl Alcohol Permits.

Contact the Liquor Distribution Branch (LDB) for information about

• Government BC Liquor Stores and BC Cannabis Stores
• Wholesale distribution of liquor and non-medical cannabis
• Importing liquor into Canada
• Interprovincial shipping of wine

---

On this page:

• Licensee, authorization holder and applicant support
• LCRB main office
• Liquor and cannabis inspectors
• Policy and law contacts

Licensee, authorization holder and applicant support

The client support team provides direct support to liquor and cannabis licensees, authorization holders and applicants, including licence and authorization renewals and changes. You can get support by email and phone. 

For assistance with setting up your BCeID or BC Services Card to log into the liquor and cannabis licensing portal, please contact the BCeID Help Desk. 

Email

• Liquor
  • LCRBLiquor@gov.bc.ca
• Cannabis
  • LCRBCannabis@gov.bc.ca

Phone

Calls and voicemails are answered in the order that they are received. Due to a high volume of calls, returning call-back requests may be delayed. 

• In Victoria call: 250-952-5787
• In Canada call toll-free: 1-866-209-2111

LCRB main office

Street address

• 400-645 Tyee Road, Victoria BC V9A 6X5
  • For couriers

Mailing address

• PO Box 9292 Stn Prov Govt Victoria, BC V8W 9J8
  • Send mail to this PO box

Phone 

• In Victoria call: 250-952-5787
• In Canada call toll-free: 1-866-209-2111

Fax

• 250-952-7066

Liquor and cannabis inspectors

Licensees can contact compliance and enforcement regional offices to reach a liquor or cannabis inspector.

For complaints, visit Submit a complaint.

Policy and law

For questions about liquor and cannabis policy and law, contact

Liquor

• LCRBLiquorPolicy@gov.bc.ca

Cannabis

• CannabisRegs@gov.bc.ca