Contact the LCRB
The LCRB office at 400-645 Tyee Road no longer accepts walk-in enquiries.
Deliveries and visitors please call: 250-952-5787 Extension #5.
The Liquor and Cannabis Regulation Branch (LCRB) licenses and monitors private, retail non-medical cannabis sales and marketing, as well as liquor establishments, manufacturers, Special Event Permits, Charitable Auction Permits, and Ethyl Alcohol Permits.
Contact the Liquor Distribution Branch (LDB) for information about
- Government BC Liquor Stores and BC Cannabis Stores
- Wholesale distribution of liquor and non-medical cannabis
On this page:
- Licensee and applicant support
- LCRB main office
- Liquor and cannabis inspectors
- Policy and law contacts
Licensee and applicant support
The client support team provides direct support to liquor and cannabis licensees and applicants, including licence renewals and changes. You can get support by email and phone.
For assistance with setting up your BCeID or BC Services Card to log into the liquor and cannabis licensing portal, please contact the BCeID Help Desk.
- Liquor
- Cannabis
Phone
Calls and voicemails are answered in the order that they are received. Due to a high volume of calls, returning call-back requests may be delayed.
- In Victoria call: 250-952-5787
- In Canada call toll-free: 1-866-209-2111
LCRB main office
Physical location
- 400-645 Tyee Road, Victoria BC V9A 6X5
- For couriers
Mailing address
- PO Box 9292 Stn Prov Govt Victoria, BC V8W 9J8
- Send mail to this PO box
Phone
- In Victoria call: 250-952-5787
- In Canada call toll-free: 1-866-209-2111
Fax
- 250-952-7066
Liquor and cannabis inspectors
Licensees can contact compliance and enforcement regional offices to reach a liquor or cannabis inspector.
For complaints, visit Submit a complaint.
Policy and law
For questions about liquor and non-medical cannabis policy and law, contact