Community program officer
Last updated on January 2, 2024BC Public Service community program officers administer and implement a variety of social assistance programs and community services, and assisting clients with personal, legal and social problems.
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Community program officer:
- Employment assistance worker (EAW)
- Eligibility officer (EO)
- Family maintenance worker (FMW)
- Crown victim / witness services (CVWS)
- Income assistance
- Resources
- Benchmark jobs
Community program officer 15
Applicable job codes
| BCGEU | |
|---|---|
| Job code | 501250 |
| Salary plan | GEU |
| Bargaining unit code | 3 |
Salary
Grid 15
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Community program officer 18
Applicable job codes
| BCGEU | |
|---|---|
| Job code | 501251 |
| Salary plan | GEU |
| Bargaining unit code | 3 |
Salary
Grid 18
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Community program officer: employment assistance worker (EAW)
EAWs establish the eligibility of applicants/clients for income support programs and services and promoting self-reliance and independence from social assistance.
Community program officer (EAW) 15
Applicable job codes
| BCGEU | |
|---|---|
| Job code | 501201 |
| Salary plan | GEU |
| Bargaining unit code | 3 |
Salary
Grid 15
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Community program officer (EAW Growth) 15
Applicable job codes
| BCGEU | |
|---|---|
| Job code | 501207 |
| Salary plan | GEU |
| Grade | FAW |
| Bargaining unit code | 3 |
Related information
Note: The use of the community program officer (EAW growth 15) classification and the growth series for employment assistance workers will be paused effective May 1, 2020.
For more information, please refer to the Memorandum of Understanding: Community Program Officer (Growth to R15 EAW) (IDIR restricted) resource.
Administrative guidelines growth plan
The growth model applies only to employees appointed on or after April 1, 2001 to positions established at the social program officer (EAW) R15 level. Ministries that attract fully qualified and experienced applicants to the SPO (EAW) R15 level may hire directly to the SPO (EAW) level. Appointment to and movement through the growth model will be per the growth plan set out above. The employer will determine when the growth model is required.
It is the responsibility of the employer to determine the staffing qualifications when hiring for SPO (EAW) R15 positions inclusive of the staffing qualifications for each level of the growth model to which individual applicants will be placed.
Increments are not applicable until an employee attains the SPO (EAW) R15 level. The increment date shall be set at the date of attaining the SPO (EAW) R15 level and the first increment will occur one year later, consistent with the Employer’s policy on increments.
Each level on the growth model is to be 'the equivalent of 6 months full-time employment.' Once placed on the model, employees who meet ministry standards of performance will be eligible to move to the next level of the model at the end of the shift during which 913 hours paid at the straight time rate are accumulated.
If 913 hours are reached in the middle of the day, the new level will be applied at the end of the shift and accumulation of hours toward the next level will start at the beginning of the following work shift.
Salary
Grid FAW
| Step | Annual | Monthly | Bi-weekly | Hourly | Notes |
|---|---|---|---|---|---|
| L1 | 48,150.15 | 4,012.51 | 1,845.59 | 26.3656 | Range 11, Step 1 |
| L2 | 49,464.27 | 4,122.02 | 1,895.96 | 27.0851 | Range 12, Step 1 |
| L3 | 50,821.70 | 4,235.14 | 1,947.99 | 27.8284 | Range 13, Step 1 |
Previous pay rates
| Step | Annual | Monthly | Bi-weekly | Hourly | Notes |
|---|---|---|---|---|---|
| L1 | 46,182.50 | 3,848.54 | 1,770.17 | 25.2881 | Range 11, Step 1 |
| L2 | 47,455.39 | 3,954.62 | 1,818.96 | 25.9851 | Range 12, Step 1 |
| L3 | 48,770.29 | 4,064.19 | 1,869.36 | 26.7051 | Range 13, Step 1 |
| Step | Annual | Monthly | Bi-weekly | Hourly | Notes |
|---|---|---|---|---|---|
| L1 | 45,276.94 | 3,773.08 | 1,735.46 | 24.7923 | Range 11, Step 1 |
| L2 | 46,524.79 | 3,877.07 | 1,783.29 | 25.4756 | Range 12, Step 1 |
| L3 | 47,814.12 | 3,984.51 | 1,832.71 | 26.1816 | Range 13, Step 1 |
Community program officer: eligibility officer (EO)
EOs reduce the incidence of fraud and administrative error in the delivery of income support programs by reviewing and verifying client eligibility for income support and other benefits.
Community program officer (EO) 15
Applicable job codes
| BCGEU | |
|---|---|
| Job code | 501212 |
| Salary plan | GEU |
| Bargaining unit code | 3 |
Salary
Grid 15
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Community program officer: family maintenance worker (FMW)
FMWs assist clients to obtain maintenance payments from former spouses or other responsible parties through direct negotiation with respondents or by preparing case documentation for court.
Community program officer (FMW) 18
Applicable job codes
| BCGEU | |
|---|---|
| Job code | 501222 |
| Salary plan | GEU |
| Bargaining unit code | 3 |
Salary
Grid 18
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Community program officer: crown victim / witness services (CVWS)
CVWSs organize, supervise and/or deliver crown counsel victim/witness services to victims, witnesses, their families and crown counsel in cases involving a fatality, serious bodily harm or emotional trauma.
Community program officer (CVWS) 15
Applicable job codes
| BCGEU | |
|---|---|
| Job code | 501301 |
| Salary plan | GEU |
| Bargaining unit code |
3 |
Salary
Grid 15
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Community program officer (CVWS) 24
Applicable job codes
| BCGEU | |
|---|---|
| Job code | 501303 |
| Salary plan | GEU |
| Bargaining unit code | 3 |
Salary
Grid 24
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Community program officer: income assistance
These officers direct and monitor the delivery of income assistance programs.
Community program officer (IA) 18
Applicable job codes
| BCGEU | |
|---|---|
| Job code | 501203 |
| Salary plan | GEU |
| Bargaining unit code | 3 |
Salary
Grid 18
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Community program officer (IA) 21
Applicable job codes
| BCGEU | |
|---|---|
| Job code | 501204 |
| Salary plan | GEU |
| Bargaining unit code | 3 |
Salary
Grid 21
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Community program officer (IA) 24
Applicable job codes
| BCGEU | |
|---|---|
| Job code | 501205 |
| Salary plan | GEU |
| Bargaining unit code | 3 |
Salary
Grid 24
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Resources
- BCGEU collective agreements
- Memorandum of Agreement: community program officer (PDF, 60KB)
- Memorandum of Understanding: community program officer (growth to R15 EAW) (IDIR Restricted)
- Growth series: general information and salary administration
Benchmark jobs
Community program officer (EAW) 15
Community program officer (EO) 15
Community program officer (FMW) 18
Community program officer (CVWS) 14
Community program officer (CVWS) 24
Community program officer (IA) 24