You may apply for a refund of the security you paid on tobacco if the tobacco was stolen or damaged.
If you require a refund for any other reason, contact us at 250-387-9115.
To apply for the refund for the security you paid on the stolen or damaged stock, you must:
Your application must be received within four years from the date the security was paid.
We cannot provide refunds of less than $10.
Our hours of operation are Monday through Friday, 8:30 am to 4:30 pm.