In certain situations, you may be eligible for a refund of the security you paid to your wholesaler.
All refunds must be claimed within four years from the date the security was paid.
We cannot provide refunds of security less than $10.
If the tobacco you purchased for retail sales is stolen, you may apply for a refund. To apply, you must:
Contact us for more information if:
Our hours of operation are Monday through Friday, 8:30 am to 4:30 pm.