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Dispute Resolution Office regulations, clauses and rules

Last updated on December 16, 2025

Regulations

Clauses

The following are model mediation clauses that may inform decisions about language to use in contracts. These types of clauses are often used to require contracting parties to agree in advance that they will attempt to resolve any disputes that arise under their contracts through mediation. These approaches are meant to avoid the costs and delays typically associated with litigation.

The following clauses be used as models, and will require appropriate customization for individual circumstances.

This information is not intended to be used as a substitute for legal advice. If you require assistance with these clauses you should contact your lawyer.

  • Clause 1: The mediator is identified at the time the contract is made.
  • Clause 2: The mediator is appointed when a dispute arises.
  • Clause 3: The parties agree that any issues not resolved in mediation will be determined by arbitration.

Choosing a mediator is key to a successful mediation. All parties to the dispute must agree on the mediator. You can get the names of mediators from:

Glossary of terms

This glossary explains words used in alternative dispute resolution, including mediation.