Inclusive language and terms

Sometimes it’s hard to know which words are the most appropriate. Words can create a sense of empowerment, identity and pride, but they can also have the opposite effect. Inclusive language is not about getting every word right. It’s about being respectful, avoiding assumptions and being open to learning and change.

• What is inclusive language?
• Readability and plain language
• Persons with disabilities
• Indigenous Peoples
• LGBTQ2S+

What is inclusive language? 

Inclusive language uses words that are free from prejudice, stereotypes or discriminatory views of specific people or groups.

• Government of British Columbia: Words Matter (PDF, 504 KB)
• Government of Canada: A Way with Words and Images (external link)

Readability and plain language

Plain language is communication your audience understands the first time they read or hear it. Learn more about how to use plain language.

See Audience Diversity for more information on literacy rates in B.C.

Persons with disabilities

When communicating with or about an individual, check their preferred language. A good way to do this is to ask in a discreet way. Some people may be more comfortable sharing information than others.

Be sensitive in your use of language, not all persons with disabilities have the same preferences. When writing about a population it’s best to focus on the person, not the disability. Best practice is to use 'person with disability'. This puts the person first and the disability second (when it’s relevant). For example: 'people who are blind'.

However, some people and communities prefer identity-first language. When possible, follow the language people use to describe themselves.

Do not imply a person with disability is inspirational just because they experience disability. Implying they're courageous or special for getting through the day is patronizing and offensive.

Do not describe people with disabilities as victims or objects of pity. For example: 'suffering from…', 'afflicted by/with…'. Try using more direct language, such as:

• Ravi developed Multiple Sclerosis
• Katya has epilepsy
• Lee experiences depression

Describe places like parking spots and bathrooms as accessible, rather than disabled or handicapped.

Indigenous Peoples

Language related to Indigenous Peoples is closely connected to identity, culture and history. Using accurate, respectful terms and naming Nations correctly is essential. Use the Writing Guide for Indigenous Content to create content which respects the cultural integrity of Indigenous Peoples.

LGBTQ2S+

LGBTQ2S+ is an acronym that represents many, but not all, groups specifically. The acronym refers to lesbian, gay, bisexual, trans, queer, questioning and two spirit people, the '+' recognizes that there are many more identities.

When writing content use gender-neutral language where possible (for example, 'they', 'partner' or  'parent').