Fan-out Messages - EPNMP.08
The PharmaNet system occasionally sends urgent notices directly to users. These are referred to as “fan-out messages.” You will receive these messages through your software application. These messages will be displayed to every registered PharmaNet user at your location.
Fan-outs may be sent to:
- all users;
- users only in specific geographic locations; or
- a particular group of health care providers (e.g., physicians, pharmacists).
The majority of fan-outs are sent by the Ministry of Health to specific groups of users in a geographic area (e.g., all pharmacies within Greater Victoria). For example, they would use a fan-out to notify pharmacies in a specific area about stolen prescription pads (regular or duplicates). They are no longer sent for forged prescriptions.
Other fan-outs, such as notifications of a scheduled PharmaNet outages, are sent to all PharmaNet users.
You must read the fan-out message and determine if you or your practice should take any action.
Your practice should have procedures on how to handle fan-out messages. You should determine in advance, for instance, whether they should be printed and saved and/or communicated to staff members who do not have direct access to PharmaNet. You will be able to print and/or save the fan-out message if required.