How to submit the PPRSS eForm

Last updated on January 24, 2024

To access and submit the Provincial Prescription Renewal Support Service eForm:

  1. Set up the BC Services Card app on a mobile device.
  2. Register in OneHealthID (formerly called PIdP) and sign up for access to the Provincial Prescription Renewal Support Service eForm, or, if you are already registered, log in to OneHealthID and sign up for access to the eForm.
  3. Access the eForm through the provincial eForms launcher.

 Choose one of the following sets of instructions:

Some images below may vary slightly from what you will see in OneHealthID (formerly PIdP) and the eForms platform.

Learn more about the Provincial Prescription Renewal Support Service.

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If you are not registered in OneHealthID (formerly called PIdP)

These instructions are for pharmacists who have not yet registered in OneHealthID. Providers create a secure digital identity in OneHealthID, which is a single portal to several provincial health systems and programs. You only need to register in OneHealthID once. 

1. Set up the BC Services Card app

Set up the BC Services Card app on a mobile device. If you already have the app, go to step 2.

2. Log in to OneHealthID

Once you have set up the BC Services Card app on a mobile device, go to OneHealthID.

Click Login with BC Services Card app button.

3. Confirm collection notice 

Confirm that you have read the personal information Collection Notice.

4. Enter pairing code

Select continue with the BC Services Card app. A pairing code will appear on the screen. Enter the pairing code in your BC Services Card app.

Once you have signed in with the BC Services Card app, select Continue.

5. Create your profile

A. Enter personal information

Select the Personal Information box.

Your name, date of birth and address are auto-populated from your BC Services Card.

If your college licence shows a different name than the one on your BC Services Card, select my name is different on my college licence. If you select this option you must enter both a first and last name. Your first and last name must be exactly as your college shows them. 

Enter a phone number that may be used to contact you, and a non-shared email address that you check regularly.

When complete, select Save Information. The Personal Information box will now be labeled complete.

B. Update college licence information 

Select the College Licence Information box.

Input your licence information and select Save Information. 

Your college licence details will appear on the screen. Select Back Home. The College Licence Information box will now be labeled complete.

If it is not, check that you entered your college licence number correctly. It is also possible your licence is not active yet.

6. Accept user access agreement

Select the User Access Agreement box.

Read the user access agreement.

Select Accept Agreement at the bottom of the webpage.

7. Request access to Provincial Prescription Renewal Support Service (PPRSS) eForm

To request access to the PPRSS eForm, select Access to Systems in the left-hand navigation menu or scroll down. Select the Provincial Prescription Renewal Support Service eForm box.

Pharmacists may also request access to Special Authority eForms at the same time.

8. Review collection notice

Read the PPRSS eForm Collection Notice. Select Next.

You are now able to access and submit the Provincial Prescription Renewal Support Service e-Form. Learn how to complete and submit the form.

 

 

If you are registered in OneHealthID (formerly called PIdP)

These instructions are for pharmacists who are already registered in OneHealthID.

1. Log in to OneHealthID

Log in to OneHealthID and scroll down or select Access to Systems from the left navigation menu.

2. Request access to Provincial Prescription Renewal Support Service (PPRSS) eForm

To request access to the PPRSS eForm, select Access to Systems in the left-hand navigation menu or scroll down. Select the Provincial Prescription Renewal Support Service eForm box.

Pharmacists may also request access to Special Authority eForms at the same time.

3. Review collection notice

Read the PPRSS eForm Collection Notice. Select Next.

You are now able to access and submit the Provincial Prescription Renewal Support Service e-Form. Click on the link in the approval message to access the provincial eForms launcher.

Learn how to complete and submit the form.

 

 

How to complete the Provincial Prescription Renewal Support Service eForm

Once you have a BC Service Card app and are registered in OneHealthID, with access to the Provincial Prescription Renewal Support Service eForm, you can now complete and submit the Provincial Prescription Renewal Support Service eForm.

1. Go to the eForm

Log in to the eForms platform using your BC Services Card app.

Select Prescription Renewal Sign-in.

Select BC Services Card.

Click on the Prescription Renewal Support link in the left navigation bar. 

If you are filling out the eForm on behalf of another pharmacist, you will be able to change the provider in a few steps.

2. Search for patient

Input the patient's Personal Health Number (PHN) or their name and birthdate. Select Search.

3. Verify patient information

A search result will appear. Verify the patient’s personal information. Click Select.

4. Confirm provider

Enter the pharmacist's name or their college ID type (i.e. College of Pharmacists of BC) and number and select Search. Names are pulled from the College of Pharmacists of BC's registration database (1).

When the correct pharmacist's name is displayed, click Select (2).

5. Select reason for referral

You will see the patient information.

Scroll down and select a Reason for Referral from the dropdown box.

If you select Other, a text box opens, and you are required to type in the reason.

6. Input medication(s)

Enter prescription number, medication, SIG, preferred patient contact times, and any other relevant information. If you provided an emergency supply, check the box and enter the number of days provided. 

When selecting the Medication, type in the first two letters of the name and a dropdown list appears. Continue typing to narrow the list to more relevant options. The Medication list is pulled from the Drug Product Database (DPD).

You can add another medication by selecting Add Another Medication. If you make an error and need to delete the medication, select the small x box to the right of the medication. This will clear all information associated with that medication.

7. Select pharmacy and submit form

Under Pharmacy Information, click on the dropdown and start entering the name of the pharmacy. Once a pharmacy is selected, the phone number will fill in automatically. 

If you are ready to submit, click the Submit button. 

If any required information (with a red asterisk next to the box label) is missing, the box will be highlighted in red and you will not be able to submit the eForm.

If you are not ready to submit the eForm, you can click the Save Draft button. This draft can be accessed from the Drafts folder in the left navigation bar. This folder does not show if you do not have any drafts saved.

8. Confirmation

When you select Submit, you will receive confirmation that the submission was successful.

If you choose to download a PDF, it will download to your local computer. You may need to do a Chrome browser set up to enable the pop ups. Please refer to the How to Setup Chrome-Enabled Pop-ups and Disable Autofill guide.

9. Close the submission

Click OK to close the submission

10. Start a new Prescription Renewal Support eForm

The Thank you for your submission! screen appears.

Do NOT hit the Back button to start a new Prescription Renewal Support eForm. Return to the eForms launcher and start the process from the beginning.

 

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