Requesting a refund

If you overpaid your international student health fee, the credit balance will be used against future health fees. However, you may request a refund by:

• telephone
• email
• fax
• mail

If you qualify for a refund, we need to make sure your payment has cleared through your bank or financial institution. It takes 21 days from the date the payment was made to clear. Once your payment has cleared, your refund will generally be issued within 6 weeks.

By Telephone

1-877-383-0016

Before calling, have your international student health fee account number (e.g. X37012345678) from your invoice ready, so we can easily assist you. Representatives are available Monday to Friday, 8:30 am to 4:30 pm.

By Email

RevenueServicesBC@gov.bc.ca

Please provide your name, international student health fee account number (e.g. X37012345678) from your invoice, and a daytime and evening phone number where we can reach you.

By Fax

250-405-4412 or 250-405-4410

Please provide your name, international student health fee account number (e.g. X37012345678) from your invoice, and a daytime and evening phone number where we can reach you.

By Mail

Revenue Services of BC
PO BOX 9085 STN PROV GOVT
VICTORIA BC  V8W 9E4

Please provide your name, international student health fee account number (e.g. X37012345678) from your invoice, and a daytime and evening phone number where we can reach you.