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2025-26 to 2027-28 AccessibleBC Plan summary

Last updated on February 18, 2026

As part of the Accessible B.C. Act, we’re required to:

  • Develop an accessibility plan
  • Revise the plan at least once every three years

The first plan was released in May 2022 and guided efforts through to 2024-25.

On this page:

This plan, in effect from 2025-26 to 2027-28, was developed in collaboration across government. All 23 ministries and the BC Public Service Agency were engaged to:

  • Identify current barriers
  • Envision future priorities

We will continue to engage with both internal and external partners as we:

  • Implement this plan
  • Identify priorities for future work 

Like the first AccessibleBC Plan, this plan is built around five key priorities. They continue to guide government’s accessibility efforts.

Priority 1: Creating a Culture of Accessibility and Inclusion

This focuses on fostering a culture of accessibility and inclusion for all people. It involves challenging and removing attitudinal barriers in the BC Public Service through:

  • Education
  • Awareness-raising initiatives

This ensures our approach underpins all work undertaken by the provincial government. 

Some key commitments include:

  • Support accessibility leadership in the public service through participation in:
    • Employee resource groups
    • The Accessibility Community of Practice
  • Increase outreach and awareness of the Accessibility Feedback Tool:
    • Internally across ministries
    • With external partner organizations and the public
  • Provide ministry-specific learning opportunities to foster a culture of inclusion
    •  Challenge the barriers people with disabilities face

Priority 2: Information and Communication

This focuses on ensuring everyone can access and understand our communications materials. It considers the different ways people consume and engage with informational resources. This includes the use of assistive devices and technologies. It aims to ensure that everyone has timely access, regardless of differences or abilities.

Some key commitments include:

  • Achieve digital accessibility by meeting current Web Content Accessibility Guidelines (WCAG) AA
  • Improve information and communications accessibility, including:
    • Web content
    • Documents
    • Forms

Priority 3: Buildings, Infrastructure and Public Spaces

This supports creating accessible:

  • Buildings
  • Infrastructure
  • Public spaces

It ensures that principles of accessible and universal design are embedded in all:

  • Renovations
  • New capital projects

It also includes renovating or retrofitting existing structures to install features like:

  • Ramps
  • Automatic door openers
  • Washroom facilities

One key commitment includes investing in accessibility upgrades in government buildings and offices.

Priority 4: Employment in the BC Public Service

This focuses on embedding accessible and inclusive employment principles in our workplace. It means fostering a safe, supportive work environment where people with disabilities can:

  • Find meaningful employment
  • Succeed in their roles

Some key commitments include:

  • Support implementation of future employment standards to ensure that barriers are:
    • Identified
    • Removed
    • Prevented
  • Develop ministry-specific resources to support  accommodations that align with corporate policy and direction
  • Create safe and supportive work environments for people of diverse lived experience
    • Monitoring and implementing inclusive workplace and hiring practices

Priority 5: Delivery of Goods and Services

This focuses on ensuring people with disabilities can receive goods and services equitably. It includes:

  • Engaging with people with disabilities about their experiences
  • Examining and revising existing policies and procedures
  • Exploring innovative ways to deliver services

Some key commitments include:

  • Support the implementation of future service delivery standards, which aim to ensure inclusive:
    • Events
    • Activities
    • Goods purchases
  • Enhance the experience of people and businesses in B.C. through further use of modern tools like:
    • Connected services
    • Modernizing registry systems
    • Providing additional features on online platforms
  • Continue improving accessibility of services for community members
    • Mobile outreach to connect people in underserved areas with our services

This plan outlines government’s accessibility priorities over the next three years. We recognize that this is part of a broader, ongoing effort. As accessibility improves in government, it creates momentum for change across:

  • Communities
  • Workplaces
  • Public spaces

Everyone benefits when we have communities that are inclusive and accessible to all. We are prepared to:

  • Lead the way
  • Demonstrate how we can adapt our ways of working to consider and include the needs of all people

We cannot do this work alone. This work is and will continue to be informed by people with disabilities. We appreciate your continued engagement. Together we’ll work to make B.C. an accessible province for everyone.

Read the full summary

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