Resources for money management and consumer issues
Free resources are available if you:
- Need help managing your debt and expenses
- Have a complaint regarding a financial service
- Want to avoid financial problems in the future
On this page
Credit Counselling Society
The Credit Counselling Society is a non-profit organization that provides free, confidential service to review your monthly budget. The organization can help you:
- Solve debt problems
- Manage money
- Use credit responsibly
Office of Consumer Affairs
The Office of Consumer Affairs provides information on budgeting, including:
- Why it is necessary
- Budgeting methods and resources
- Budget counselling
Office of the Superintendent of Bankruptcy (OSB)
The Office of the Superintendent of Bankruptcy (OSB) is the federal regulator for all matters relating to the Bankruptcy and Insolvency Act. The office provides information for both individuals and businesses about the insolvency process.
Consumer Protection BC
Consumer Protection BC can help if you have questions or a complaint about a:
- Payday or high-cost credit
- Credit agreement
If you have an issue with a bank, credit union or credit card provider, contact the Financial Consumer Agency of Canada.
Financial Consumer Agency of Canada
The Financial Consumer Agency of Canada can help with questions or complaints involving a:
- Federal credit union
- Credit card provider
Their website also has useful resources on:
Financial Services Authority
Ombudsman for Banking Services and Investments
The Ombudsman for Banking Services and Investments provides independent, impartial and free services. The Ombudsman can help resolve disputes between participating banking services or investment firms and their customers, if they can’t resolve the issue on their own.
Are you a victim of financial fraud? Or do you have a concern about a suspicious activity promising easy or free credit? The Royal Canadian Mounted Police and the Canadian Anti-Fraud Centre provide information and tips to prevent and report financial fraud.