Recycling system compliance and enforcement

Learn how the ministry enforces compliance with B.C.'s recycling system and how you can file a complaint on non-compliance.

On this page

• Monitoring
• Make a complaint

Monitoring

Obligated producers must:

• Fulfil their obligations under their EPR plan
• Comply with the Recycling Regulation

The ministry takes a complaints-based approach with those who are not complying with the regulation.

If the ministry receives a complaint, a ministry employee contacts the obligated producer or retailer to work with them to understand their obligations.

They offer information and assistance to promote voluntary compliance. If voluntary compliance is not achieved, the complaint is escalated to the ministry's Compliance and Enforcement branch to manage.

To learn more about how compliance is assessed, review environmental compliance in B.C.

Make a complaint

If you have a complaint about a retailer not accepting beverage containers, submit a complaint to notify the ministry of a potential non-compliance issue under the Recycling Regulation by emailing ExtendedProducerResponsibility@gov.bc.ca.