Employers' Advisers Office

EAO COVID-19 Service Impacts

  • ANOTHER NEW WEBINAR!! Due Diligence: Enforcement (Webinar 2 of 2) has been posted, in addition to Due Diligence: The Basics (Webinar 1 of 2) and our Joint Committee webinars
  • Recordings of our COVID-19 – WorkSafeBC Claims and COVID-19 – Refusal of Unsafe Work webinars are found here: Recorded Webinars
  • E-learning courses are available
  • In-person seminars remain on hold during the pandemic
  • We are working on innovative ways to get our training out to you
  • Please keep checking our website for updates and subscribe to our newsletter

Amendments to the Workers Compensation Act

  • Bill 23 received Royal Assent on August 14, 2020, bringing significant changes to the Workers Compensation Act. Please see our Bulletin for more information.

Who We Are:

The Employers’ Advisers Office (EAO) is a branch of the Ministry of Labour. Independent of WorkSafeBC, the EAO is a resource for employers in British Columbia, providing complimentary advice, assistance, representation educational seminars to employers, potential employers and employer associations concerning workers’ compensation issues.

You can call the EAO’s toll free duty line at 1 800 925-2233 and speak with an adviser from Monday to Friday 8:30am-4:30pm.

Need help registering your business?

Starting up a business can be challenging. Let us help you register your business to ensure that you and your workers are covered should an injury occur at work.

  • Describe the purpose of registration
  • Explain eligibility requirements and registration exemptions
  • Advise as to what information you will need to register
  • Show you how to register online
  • Explain the classification system and how your premiums are determined

Need help with an injury claim?

One of your worker’s has a back injury arising from lifting a heavy box at work and seeks medical attention and time off to recover. What do you need to do?

  • Explain your obligation to report the incident to WorkSafeBC
  • Show you how to find and complete the necessary Form 7
  • Advise how to manage the claim
  • Describe the benefits of a return-to-work plan and how to implement it
  • Explain the impact the claim may have on your premiums

Need help with health and safety?

A Prevention Officer tells you that you need safety program, but you don’t know where to start.

  • Help you navigate the safety regulations governing your business activities
  • Explain your safety obligations for your workers and your workplace
  • Describe due diligence and how you can achieve it

Want to appeal a decision?

WorkSafeBC may make a decision that you don’t agree with. Perhaps you don’t think your worker hurt herself at work. Or maybe you discover your competitor is classified differently and its premiums are lower than yours. Or a Prevention Officer decided you committed a safety violation and has written an order recommending an administrative penalty (monetary fine).

  • Represent you at both the Review Division (first level of appeal) and at the Workers’ Compensation Appeal Tribunal (second level of appeal)
  • Write submissions (arguments) on your behalf
  • Attend oral hearings with you and examine and cross-examine witnesses

Need more information? Attend our free seminars!

The EAO offers seminars in claims management, occupational health and safety, and more!

Contact us toll free at 1 800 925-2233. We have 8 offices around B.C!