Security Services Program Transformation

We are happy to share with you that an exciting transformation project is well underway to modernize the Security Services Program experience by enhancing the way security businesses and workers access our services.

We have built an easy-to-use online self-service to help manage your security licence and future applications.

On This Page

If you are in a Security Business [click here].

If you are a Security Worker [click here].

Subscribe to this page for updates [click here]

 

Benefits for Security Businesses

Some core benefits to look forward to:

• Simplifying the security licence application submission process.
• Managing and updating your business through the online platform.
• Managing and overseeing your licence holders (business managers and controlling members) for each category of your businesses.
• Validating your identity online instead of on the phone.
• Streamlined payment processes, resulting in fewer payment difficulties.
• Reducing security licence application processing times.
• Replacing manual paperwork.
• Providing 24/7 online access to your business account.
• And many more!

 

How to Prepare for the Change

This is a large technology project that will launch in Spring 2025. However, you should prepare now to make the transition easier for your business. To use the new system, Security Businesses will require an active Business BCeID profile. Business BCeID provides secure access to online government services, including the Security Services platform. Authenticating your security business is the only secure way to access the online service.

Need a Business BCeID?

A Business BCeID is free to create. It will take about 15 minutes to complete the registration. Processing times vary in the completion of your Business BCeID account before its ready for use. But first, check if your business already has one.

Visit Business BCeID

Already have a Business BCeID?

If your business is already using Business BCeID, you should confirm that your account is active. To prepare your business to use the new Security Services online platform, you may wish to update your Business BCeID account and confirm that Controlling Member information is up to date.

BCeID passwords expire two (2) years from the time they were created or last changed.

Log-in to your Business BCeID account to check if your business information is up to date.

Need help with BCeID?

If you have questions or need help with registering for a Business BCeID, contact the Service BC Help Desk.

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Benefits for Security Workers

Some core benefits to look forward to:

• Simplifying the security licence application submission process.
• The ability to use your mobile device to apply for and renew your licence.
• The ability to save your application and return to complete it - no more getting timed out!
• Streamlined payment process, resulting in fewer payment difficulties.
• Reducing security licence application processing times.
• Replacing manual paperwork.
• Showing application statuses in real time.
• Providing 24/7 online access to your account.
• And many more!

 

How to Prepare for the Change

The online security licence application form uses the BC Services Card Login to verify your identity. The BC Services Card Login is a secure and easy way to prove who you are when accessing government services online.

Learn how to set up the BC Services Card Login.

If you live in another Canadian province or territory and do not have a physical BC Services Card, you can still set up the BC Services Card Login and submit your application online. You will need two pieces of government-issued ID to verify your identity.

If you choose not to use the BC Services Card Login, you can still submit an application for a security worker licence online, however you will be required to submit fingerprints to verify your identity and may not experience all the benefits the BC Services Card Login process offers.

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Stay informed and never miss an update on the exciting upcoming changes by subscribing to this page. With frequent updates, including demo videos and go-live information, subscribing ensures you’re always in the loop. The subscribe option is available on the right side or at the bottom of the page, depending on your screen layout.