The Ombudsperson receives inquiries and complaints about the practices and services provided by public agencies. While not an advocate, the Ombudsperson can conduct impartial and confidential investigations to determine if a public agency is being fair to the people it serves.

The Ombudsperson is

  • An officer of the provincial legislature
  • Independent of government and political parties
  • Responsible for making sure that the administrative practices and services of public agencies are fair, reasonable, appropriate and equitable

The Ombudsperson can

  • Provide information about what steps to take in dealing with a public agency
  • Try to settle complaints through consultation
  • Investigate complaints about administrative unfairness by a public agency
  • Make recommendations to a public agency to resolve an unfairness
    report to the provincial legislature
  • Issue public reports

Applicable Job Codes

  Officers of the Legislature
Job Code 023005
Salary Plan VAR
Grade CHJ
Bargaining Unit Code 0


Rates effective April 1, 2020

Step Annual Monthly Bi-weekly Hourly
Maximum 309,120.11 25,760.01 11,848.54 169.2649

Previous Rates

Rates effective April 1, 2019

Step Annual Monthly Bi-weekly Hourly
Maximum 302,400.29 25,200.02 11,590.97 165.5853
Rates effective April 1, 2018
Step Annual Monthly Bi-weekly Hourly
Maximum 297,920.50 24,826.71 11,419.26 163.1323