The Ombudsperson receives inquiries and complaints about the practices and services provided by public agencies. While not an advocate, the Ombudsperson can conduct impartial and confidential investigations to determine if a public agency is being fair to the people it serves.

The Ombudsperson is

  • An officer of the provincial legislature
  • Independent of government and political parties
  • Responsible for making sure that the administrative practices and services of public agencies are fair, reasonable, appropriate and equitable

The Ombudsperson can

  • Provide information about what steps to take in dealing with a public agency
  • Try to settle complaints through consultation
  • Investigate complaints about administrative unfairness by a public agency
  • Make recommendations to a public agency to resolve an unfairness
    report to the provincial legislature
  • Issue public reports

Applicable Job Codes

  Officers of the Legislature
Job Code 023005
Salary Plan VAR
Grade CHJ
Bargaining Unit Code 0


Rates effective April 1, 2016

Step Annual Monthly Bi-weekly Hourly
Maximum 273,405.69 22,783.81 10,479.61 149.7087

Previous Pay Rates

Rates effective April 1, 2015

Step Annual Monthly Bi-weekly Hourly
Maximum 269,364.72 22,447.06 10,324.72 147.4960

Rates effective April 1, 2014

Step Annual Monthly Bi-weekly Hourly
Maximum 265,384.01 22,115.33 10,172.14 145.3163