Last updated: December 16, 2021

The ombudsperson receives inquiries and complaints about the practices and services provided by public agencies. While not an advocate, the ombudsperson can conduct impartial and confidential investigations to determine if a public agency is being fair to the people it serves.

The ombudsperson is

  • An officer of the provincial legislature
  • Independent of government and political parties
  • Responsible for making sure that the administrative practices and services of public agencies are fair, reasonable, appropriate and equitable

The ombudsperson can

  • Provide information about what steps to take in dealing with a public agency
  • Try to settle complaints through consultation
  • Investigate complaints about administrative unfairness by a public agency
  • Make recommendations to a public agency to resolve an unfairness
    report to the provincial legislature
  • Issue public reports

Applicable job codes

  Officers of the legislature
Job code 023005
Salary plan VAR
Grade CHJ
Bargaining Unit code 0


Rates effective April 1, 2021

Step Annual Monthly Bi-weekly Hourly
Maximum 316,120.13 26,343.34 12,116.85 173.0979

Previous rates

Rates effective April 1, 2020

Step Annual Monthly Bi-weekly Hourly
Maximum 309,120.11 25,760.01 11,848.54 169.2649

Rates effective April 1, 2019

Step Annual Monthly Bi-weekly Hourly
Maximum 302,400.29 25,200.02 11,590.97 165.5853