Availability will vary based upon payment type:
Pre-Authorized Debit payments and Online Banking:
- Available 24/7 with the exception of regular scheduled maintenance every Sunday from 6:00 AM to 10:00 AM PST.
Credit Card:
- Direct payment by credit card is available 24/7, unless third-party payment services are unavailable.
Linked BC Online accounts:
- Payment through linked BC Online accounts is available 6:00 AM PST to 10:00 PM PST, Monday to Saturday.
- BC Online payment is not available on Sundays.
Registry APIs:
- Registry API services are always available with the exception of planned outages and regular scheduled maintenance every Sunday from 6:00 AM to 10:00 AM PST.
- Planned outages are posted on the API Discourse forum Announcements, so be sure to ‘watch’ for new posts.
Availability is also dependent upon other authentication services :
- Court Services Online may not be available on Sundays between 6:00 AM – 9:00 AM PST due to regularly scheduled maintenance
- Wills Registry may not be available on Wednesdays between 6 am - 8 am for regularly scheduled maintenance
- You can log in to the BC Registry application using BC Services Card, BCeID and 2-Factor Authentication 24 hours a day, 7 days a week, provided there are no unforeseen outages or maintenance on these authentication services
Support:
- Please use Google Chrome, Firefox or Edge browsers for the BC Registry application.
- If you find the system not functioning, please contact the BC Registries helpdesk at 1-877-526-1526.
- BC Registries helpdesk is available Monday to Friday from 8:30 am to 4:30 pm.