Federal, provincial and regional counselling services to support Affected Persons
Last updated on October 20, 2022Last updated: October 12, 2022
An affected person is an individual who has experienced serious harm or loss of a loved one in a police-involved incident.
On this page
- Federal counselling services to support affected persons:
- Provincial counselling services to support affected persons:
- Regional counselling services to support affected persons:
Federal counselling services to support affected persons
Wellness Together Canada (WTC)
- Wellness Together Canada (WTC) is an online mental health and substance use support portal
- The portal is the first national program of its kind, providing 24/7 access to free evidence-based tools and resources
- WTC provides a variety of supports ranging from self-assessment and peer support to confidential sessions with social workers, psychologists and other professionals
Talk Suicide Canada
- Talk Suicide Canada provides nationwide, 24-hour English and French support to anyone who is experiencing thoughts of suicide
- All crisis responders have had the training they need to support people who have concerns about suicide
Kids Help Phone
- Kids Help Phone is Canada’s only 24/7 national support service, offering professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French
Hope for Wellness Helpline
- Available to all Indigenous Peoples across Canada who need immediate crisis intervention
- Experienced and culturally sensitive helpline counsellors are available to talk or help those in distress
Provincial counselling services to support affected persons
HealthLink BC
- HealthLink BC provides reliable non-emergency health information and advice in British Columbia
HealthLink BC resources
- Provides numerous mental health and substance use related services and resources available to British Columbians
- Many of the resources are available in languages such as Arabic, Chinese, Farsi, French, Korean, Punjabi, Spanish, Tagalog and Vietnamese
First Nations Health Authority (FNHA)
- The FNHA is the health and wellness partner to over 200 diverse First Nations communities and citizens across B.C.
- FNHA directly delivers a number of programs and services that include health benefits, health protection, mental health and wellness services
- For more information please visit the Guide to Mental Health Counselling Services
Regional counselling services to support affected persons
Island Health
Esquimalt Neighbourhood House
-
Offers free counselling to adults living in the Greater Victoria Area
Pacific Centre Family Services Association
-
​Offers affordable community counselling options to the Greater Victoria area, primarily the West Shore and Sooke regions
Hiiye’yu Lelum (House of Friendship) Society
-
Offers low-barrier, no-cost counselling to adults in the Cowichan Valley
Peers Victoria Resources Society
-
Offers counselling sessions and wellness programs for current or former sex workers
Salt Spring Island Community Services
- Community Counselling Program allows flexibility to accommodate individuals that may face barriers that prevent them from accessing counselling
Vancouver Island Counselling Centre for Immigrants and Refugees (VICCIR)
- ​Offers counselling services mental health counselling to immigrants and refugees on a sliding fee scale, based on clients' ability to pay, and for free when needed
South Island Centre
- Provides professional, affordable mental health counselling services to children, youth, adults and families
Vancouver Coastal Health (Lower Mainland)
Canadian Mental Health Association, North and West Vancouver
- Offers short-term, low-cost, confidential, one-to-one support to adults living on the North Shore
​Family Services of the North Shore
- Offers free counselling support for up to 6 weeks
​REACH Medical Clinic
- Offers free virtual counselling sessions covered by MSP
Sunshine Coast Community Service
- Community Mental Health Services is a supportive counselling service for children and their families with behavioural, social and emotional adjustment problems
​Archway Community Services
- ​Offers various mental health supports for community members In Abbotsford, Mission, Chilliwack and Langley
​Deltassist Family and Community Services
- Offers up to six (6) free phone or online counselling sessions for individuals, families and/or couples who live in Delta
Maple Ridge/Pitt Meadows Community Services
- The Child and Youth Mental Health Outreach Program offers services and support to children and youth with mental health concerns
- This support is extended to the families of these clients
SHARE Family and Community Services
- Talking Helps Counselling Program is available on a subsidized, sliding scale based on household income and is available specifically for Tri-Cities residents with children or youth 18 and under in the home
DIVERSECity Community Resources Society
- Offers free, culturally sensitive, confidential help in multiple languages
Jewish Family Services
- Offers counselling/therapy services on a sliding scale for the Jewish and broader community
Moving Forward Family Services
- Offers a variety of virtual counselling services, including for individuals who cannot afford traditional rates or do not have insurance coverage
Watari Counselling and Support Services
- Offers free, confidential counselling, education, referrals and other preventative programs for those in Strathcona/ Downtown Eastside area and surrounding communities who struggle with substance misuse
Interior Health / Fraser Health
OneSky Community Resource
- Counselling is available for individuals, couples, youth and families located throughout the South Okanagan
​Canadian Mental Health Association - Kelowna
- Virtual counselling services are available free of charge to individuals, couples, families and caregivers of youth
Yellowhead Community Services - Thompson Valley
- Provides free counselling for adults, children and youth experiencing violence, women who have experienced abuse and/or violence, and those struggling with substance use
Circle of Indigenous Nations Society
- Offers programs rooted in Indigenous practices that strengthen cultural connection and support holistic healing and learning
Cythera Transition House Society
- Offers counselling and other supports for women and children experiencing or witnessing abuse and violence
Northern Health
Prince George Native Friendship Centre
- Supportive, culturally sensitive counselling supports for Indigenous peoples with flexible assessments
Carrier Sekani Family Services
- Provides children, youth and adults with access to timely, evidence-based and culturally relevant mental health consultation, assessment and treatment services
Dze L K'ant Friendship Centre Society (Houston)
- Mental health counselling and other supports in Houston for individuals, couples and families who want a third party for support, coping and problem solving
Quesnel Women's Resource Centre
- Offers counselling services to people who may have difficulty accessing other counselling in the community
BC Bereavement Helpline
A free and confidential service that connects the public to grief support services.
Contact the Helpline:
Toll Free:
Hours:
Monday – Friday 9am – 5pm
Email:
Website: