E-Referrals

E-Referrals is an online tool that automates the distribution and management of the referral processes.

Referrals are sent to existing tenure holders, government agencies, and invited members of the public to solicit input on proposed natural resource authorizations or projects. For certain authorizations, it is a legal requirement to notify affected groups or individuals of the proposed authorization. E-Referrals facilitates this process.

E-Referrals is an automated referral system that improves client service by streamlining business processes. It is part of the Province’s One Process initiative to improve and streamline authorization processing.

Key features of E-Referrals:

• Ability to search, view and respond to referral requests electronically
• Provides all the information needed to respond to a referral request
• Ability to manage referral agencies online
• A free service that is easy to navigate
• Available 24/7

E-Referrals support

If you have been invited to respond to a referral request but have lost the link, refer to the following:

• Responding using BCeID or IDIR credentials, log-in to the E-Referral system
• Responding as a 'Guest', contact the FrontCounter BC office nearest you and request an invitation be re-sent to you

For technical problems regarding E-Referrals, please contact FrontCounter BC.

For any questions regarding the referral request (for example project, referral documents, etc.), please contact the 'Referral Coordinator' listed in the referral request.