Affordable Child Care Benefit Service Provider Portal

Last updated on September 16, 2022

New! Licensed and Registered Licence-Not-Required providers are invited to register for the My Family Services - Service Provider portal.  Registered providers are now able to complete online Child Care Arrangement forms submitted by parents.

Licensed child care providers and Registered Licence-Not-Required child care providers can use the Service Provider Portal to access self-service options related to Affordable Child Care Benefit claims, benefit plans and payments.

To log in to this service, you will need to register for a Business BCeID.

Log in to the portal

Request access: Download the Service Provider Portal Access Request Form (PDF). Email your completed form to: ACCBProviderPortal@gov.bc.ca.

Support material: The Service Provider Portal Guide (PDF, 4.1 MB) can help you complete specific tasks.

Register for My Family Services - Service Provider

The My Family Services - Service Provider portal (MyFS-SP) allows Licensed and Registered Licence-Not-Required care providers to complete Child Care Arrangement forms started by parents as part of their ACCB My Family Services application. To sign up you must have a Business BCeID and be registered for the ACCB Service Provider Portal

To register:

  • log in to My Family Services – Service Provider with your primary Business BCeID
  • review and agree to the Terms of Use
  • review your contact information under the Profile tab
  • select the facilities you want to make available for the online Child Care Arrangement form and click “Save Confirmed Facilities” to complete your registration

After registration:

You will receive an email notification when a form is ready for review. Log in to MyFS-SP to review the information submitted by the parent and the details of the care arrangement, then confirm or decline the form.


Note to child care providers

Email ACCBPMT@gov.bc.ca a copy of your licence to:

  • Register as a new licensed child care provider
  • Report any licence changes (e.g. amendments or renewal)

Please do not send personal or financial information.​


The Affordable Child Care Benefit may cover an amount up to the parent's cost of child care. The amount you can claim is:

The cost of the space, less the Child Care Fee Reduction Initiative amount (if applicable)