Schedule RR - Scheduled and Emergency Maintenance Management

 

What is the purpose of this Schedule?

Who develops the supporting documents required to update the schedule?

When should the schedule's supporting documents be created?

When is this particular schedule used?

What is required for this schedule?

Tips

Information Contained in Schedule RR Attachments and Exhibits

 

What is the purpose of this Schedule? The purpose of this schedule is to document the network maintenance process and provide criteria for an impact and risk assessment for a network change.
Who develops the supporting documents  required to update the Schedule? Changes within the schedule will be developed by the vendor, TELUS and then reviewed/negotiated with the Province.
When should the Schedule's supporting documents be created? As a schedule applies to all services under the TSMA,  when adding a new service, either a new attachment or a new exhibit (or both) may be required to be added to the schedule.  The appropriate document(s), attachment and/or exhibit, are always created by TELUS after the Province has documented their requirements and the requirements have been reviewed and agreed to by the Vendor (TELUS) via a Term Sheet negotiated by the Province's Legal Representative.
When is this particular schedule used? This schedule is used when onboarding a new service.
What is required for this Schedule? It is important that you review all the requirements for this new service, then review the TSMA to view what is already provided and then document any gaps.  
Tips: For example, refer to TSMA Exhibit RR-1 for the impact and risk assessment criteria.

 

Information Contained in Schedule RR Attachments and Exhibits

  1. Definitions
  2. Network changes Requiring Advance GPS Entity Approval
  3. Notification of Scheduled Network Changes Implemented by TELUS
  4. Notification of Network Changes Implemented by a GPS Entity
  5. Change Windows
  6. Network Change Restriction Periods
  7. Emergency Network Changes

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