BC Employment & Assistance Policy & Procedure Manual

Welcome to the Ministry of Social Development and Poverty Reduction BC Employment and Assistance (BCEA) Policy and Procedure Manual.

The BCEA Policy and Procedure Manual is a one-stop source for all BCEA policy, procedure and program information.

BCEA policy and procedure information is organized by Category. Each Category has a set of Policy Topics. To view an expanded list of available Policy Topics, click on the appropriate Category.

Topics provide related content such as an overview, policies, procedures, and links to relevant acts, regulations, contacts, rate tables and resources.

For more information on how to use the BCEA Policy and Procedure Manual, please visit our Navigation & Search Tips page.

 

What's New

Effective: July 1, 2017

Eligibility

General Supplements and Programs

Hardship Assistance

Family Bonus Supplement has been changed to Child Benefits Top-up Supplement.

Topics have been updated to reflect changes to federal child benefits, and to reflect changes in  the Employment and Assistance Regulations and the Employment and Assistance for Persons with Disabilities Regulations.

OIC #065 (B.C. Reg. 34/2017) amended both the Employment and Assistance Regulations and the Employment and Assistance for Persons with Disabilities Regulations.

General Supplements and Programs

The information on replacement of lost or stolen child benefits cheque has been has been consolidated into the Child Benefits Top-up Supplement topic.

Effective: April 1, 2017

Health Supplements and Programs

The ministry may provide a monthly alternative hearing assistance supplement to assist eligible clients to meet costs associated with overcoming barriers related to having permanent profound bilateral hearing loss, if a client cannot benefit from a hearing instrument.

OIC #168 (B.C. Reg. 118/2017) amended both the Employment and Assistance Regulations and the Employment and Assistance for Persons with Disabilities Regulations.

Eligibility

Hardship Assistance

An exemption has been added to regulation and policy to fully exempt as income and asset:

  • Foster Care payments,
  • CPP benefits for a Child of a CPP Disabled Contributor, and
  • money that is payable to or for a child from property held by the Public Guardian and Trustee.

OIC #129 (BC Reg. 96/2017) amended both the Employment and Assistance Regulations and the Employment and Assistance for Persons with Disabilities Regulations.

Disability Assistance and Hardship Assistance for Persons with Disabilities support, comforts and room and board rates have been increased.

OIC #128 (BC Reg. 95/2017) amended the Employment and Assistance for Persons with Disabilities Regulations.

Effective: January 1, 2017

Support and Shelter

Effective January 1, the Ministry of Health introduced new client rates for residential care services and assisted living services in BC. Policy, procedures, and the rate table have been updated to reflect this change.

Effective: February 27, 2017

Information Privacy & Security (FOIPPA)

Application & Intake

Eligibility

The Self Serve Assessment and Application will be replaced by an application that is accessible through My Self Serve. The new application will include an electronic signature. 

Case Administration

The Self Serve Assessment and Application will be replaced by an application that is accessible through My Self Serve. The new application will include an electronic signature. Consent to Disclosure of Information is available in the Information Privacy & Security (FOIPPA) topic. This topic has been added to Related Links. Procedures for Direct Deposit have been updated as the system does not automatically enter codes for when direct deposit is not available.

Decisions, Reconsideration & Appeal

The Self Serve Assessment and Application will be replaced by an application that is accessible through My Self Serve. Other enhancements include being able to submit and communicate decisions regarding reconsiderations via My Self Serve.