Criminal Record Check

The Criminal Records Review Act ensures that people who work with or may potentially have unsupervised access to children or vulnerable adults undergo a criminal record check by the Criminal Records Review Program (CRRP).

A person whose criminal record suggests they present a risk of physical or sexual abuse to children or a risk of physical, sexual or financial abuse to vulnerable adults will not have access to these groups.

To support British Columbia’s non-profit sector, volunteer organizations that are not covered by the act, but have volunteers working with children or vulnerable adults, can have criminal record checks done by the CRRP for free.

For-profit organizations not covered by the Criminal Records Review Act, who require criminal record checks for employees or volunteers, are encouraged to contact their local police.

To help police provide a common approach to record checks, the Ministry of Justice has developed model policy guidelines (PDF). The guidelines detail the type of information police should or should not release about the findings of a criminal record check. The BC Association of Chiefs of Police endorses the guidelines.

Latest Updates

IMPORTANT: The Criminal Record Review Program phone line  is closed Wednesday, September 28th in order to process a large volume of applications. If your matter is urgent please e-mail us at sgspdps@gov.bc.ca. Please note that other Security Programs Division departments will not be able to provide information or status updates regarding new Criminal Record Check applications. The Criminal Record Review Program will reopen its regular phone hours Thursday, September 29th.

The Criminal Records Review Program is processing a large number of applications, including mandatory 5 year rechecks. To assist with the processing of your application, please ensure it is complete before submitting it to us.

Current Processing Dates:

  • Employee Criminal Record Checks - Week of August 17th
  • Volunteer Criminal Record Checks - Week of September 7th
  • Sharing Requests - Week of August 25th

New Criminal Record Check Process

In the fall of 2016, the Security Programs Division is making some changes to criminal record check processes in order to improve customer service. If you are obtaining a criminal record check for employment purposes then you will see changes; however, criminal record checks for volunteers done by the CRRP will see little to no change in their processes but may see improved turnaround times. Please note, that no changes are being made to the current Online Services.

 Here is a brief overview of what to expect:

  • New, improved forms that are clearer, easier to complete, and with updated instructions.
  • A new, dedicated fax line incorporating modern scanning technology; this will reduce turnaround time for both volunteer and employment criminal record checks.
  • Instead of paying up-front, applicants will only be required to pay after the consent form is reviewed for completeness and correct jurisdiction, reducing re‑submissions or the need to re‑send payment information for incomplete applications.
  • New payment options including an email with a link to pay online with a credit card, or pay by printing an attached form to mail in along with certified cheque or money order.

Advantages

This new process is expected to result in more convenient and secure payment as well as significantly reduced turnaround times for faxed or emailed applications that do not result in criminal history identified:

  • Applications for employees where payment is required will take approximately two weeks when the applicant pays online in a prompt timeframe.
  • Applications that don’t require payment (volunteers or account holders) will take about one week to process.

Please note, however, that mailed applications and applications where the applicant sends in a cheque or money order or credit card form will continue to take 4-6 weeks to process.

Applicants and organizations should continue to check this website regularly over the next few months for more details about the upcoming changes.

Online Service

Useful Contacts

Criminal Records Review Program staff are available Monday to Friday from 9:30 a.m. - 4:30 p.m.

 

Telephone: Toll free - 1 855 587-0185 (press option 2)
Fax: 250 356-1889
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