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Information and Services for Union Representative

Last updated on March 25, 2024

The WAO provides workers, their dependents and other stakeholders with independent advice, assistance, representation, training and mentoring with respect to workers' compensation issues.

Need Help? A Workers' Adviser can:

  • Provide training and mentoring to improve understanding of the workers’ compensation system and promote a culture of meritorious representation of issues
  • Help you with a Request for Review at the Review Division or an Appeal at the Workers' Compensation Appeal Tribunal regarding a WorkSafeBC decision
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Start a new inquiry with us if:

  • Your injured worker received a decision from WorkSafeBC about an injury claim for compensation but disagrees with the decision
  • You would like advice or assistance on a potential review or appeal for one of your injured workers
  • WorkSafeBC refused or failed to provide your injured worker with a decision on an issue of entitlement under the Workers Compensation Act
  • Your worker's employment or membership in a union was terminated from raising a health and safety concern and you are thinking of filing a Prohibited Action Complaint with WorkSafeBC pursuant to sections 47 and 48 of the Workers Compensation Act
  • WorkSafeBC denied your worker's complaint of a Prohibited Action
  • You need advice on a prevention matter involving an administrative penalty against your employer, an order issued against your injured worker, or, an inspection report

Start a compensation inquiry

 

Learn more about WorkSafeBC law and policy:

Workers’ Compensation Advocacy Training

We offer workers’ compensation advocacy training to improve understanding of the workers’ compensation system and promote a culture of meritorious representation of issues. These sessions are held for labour representatives and others who represent injured workers with their WorkSafeBC claims. 

For a list of courses, to register, or to request a on-site custom course please see our Workers' Compensation Advocacy Training page.

Compensation Clinics

Once a month, we host a Compensation Clinics intended to enhance participants’ working knowledge about workers' compensation, prohibited action complaints, occupational health and safety complaints, and strategies and alternatives to appeals. 

Clinics are generally scheduled from September through June on the third Tuesday of every month. For more information or to register see our Compensation Clinics page.