Contact Us
Can’t find what you need? Call MyHR for
immediate assistance and speak to us directly:
Monday-Friday, 8am to 4:30pm PST
1-877-277-0772 | 250-952-6000
Select phone option:
Can’t find what you need? Call MyHR for
immediate assistance and speak to us directly:
Monday-Friday, 8am to 4:30pm PST
1-877-277-0772 | 250-952-6000
Select phone option:
Regular employees can qualify for long term disability if they:
Because very specific conditions apply, please contact us for details about eligibility.
Make an application at least eight weeks before your Short Term Illness and Injury Plan benefits end.
*IMPORTANT* You must submit all portions of your completed Long Term Disability Plan application, including the doctor's portion, within four weeks following the end of the Short Term Illness and Injury Plan period. If you fail to submit your application within that time, you will be presumed to have abandoned your claim. If you have not abandoned your claim, you must then demonstrate to the plan administrator that there were reasonable grounds for not having applied during the prescribed period.
E-mail, fax or mail the entire package to:
Great West Life Assurance Company
900 - 1075 West Georgia Street
Vancouver, BC
V6E 4N4
1-888-292-4111
Fax: (604) 684-2399
Email
Once all documentation has been submitted, contact Great West Life to check the status of your application.
Employees on long term disability are required to:
Benefits are paid by direct deposit at the end of each month.
Please contact us to report any other income received as a result of illness or injury such as WorkSafe BC, ICBC, private insurance, EI, CPP, or Income Assistance.
While on long term disability, you will continue to be covered for:
Excluded employees in a flexible benefits plan will continue to receive core benefits, but will be required to pay premiums for benefits in excess of core coverage.
It’s been proven that employees who have an early and gradual return to work while they continue to get well enjoy a more complete recovery and have fewer long-term complications. Along with their supervisor, employees are encouraged to work as a team with an early intervention and return to work specialist and an occupational health nurse to achieve the best outcome possible. Modified job duties, reduced hours, retraining, and finding an alternate job are options that will be explored to facilitate a safe and timely return to work.
Plan a trial period with your support team for a gradual return to work that allows for readjusting and building up endurance. Employees are paid for hours worked during the trial and will continue to receive long term disability benefits for hours not worked. Contact us with any questions about your pay.