Landlords and tenants are encouraged to use this site to understand their rights and responsibilities.
The Residential Tenancy Branch can also help answer questions or provide dispute resolution services for problems that landlords and tenants can’t solve on their own.
May 1, 2015
Improvements were based on feedback from landlords, tenants and staff. The new application follows a question and answer format.
Please try our new and easy-to-use online application.
Sign up now for a free online information session to be held on May 26, from noon to 2pm, PST. Learn more about your rights and responsibilities as a landlord or tenant.
March 9, 2015
Our main branch office is:
Open Monday to Friday 9:00 a.m. – 4:00 p.m.
Closed weekends and government holidays.
On the last Tuesday of each month all Residential Tenancy Offices will be open from 11 a.m. to 4 p.m. (including phone and email service)
A tenancy begins when someone agrees to pay rent to occupy a property or unit owned by a landlord. Under the law, both tenants and landlords have specific rights and responsibilities in a tenancy. Make sure you’re renting the right way – access information and resources that will help you have a successful tenancy.