Guide Dog & Service Dog Certification

Guide and service dogs help people with disabilities avoid hazards or perform tasks. Guide dogs help people with visual impairments while service dogs help people with other kinds of disabilities such as hearing impairments and epilepsy. They can help a person navigate through public areas, alert them to sounds, open doors and other tasks.

General information regarding guide dogs and service dogs for business owners, landlords, individuals serving the public and others is available here.

Due to the potential Canada Post strike, services may be impacted. We recommend applicants use the online system to mitigate any delays. Please provide an email address with your application; and when approved Security Programs Division can issue a temporary licence/certificate via email for you to use while you wait for the physical copy to arrive by mail.

Dog and Handler Team Certification

There are two ways for dog and handler teams to be certified:

Teams trained by a school accredited by Assistance Dogs International (ADI) or the International Guide Dog Federation (IGDF) please submit the following documents to Security Programs:

Teams that were not trained by a school accredited by ADI or IGDF must submit the following documents to Security Programs in order to take the test offered by the Justice Institute of BC:

Security Programs will review your documents and, if they are complete, direct you to JIBC for testing.

Dog-in-Training Certification

Dogs being trained by ADI or IGDF accredited schools are eligible for dog-in-training certification. Certification allows dogs to train in public places provided they are accompanied by a certified dog trainer.

Please submit an Application for a Dog-In-Training Certificate (SPD0805) (PDF) completed by an authorized representative of an ADI or IGDF accredited school to Security Programs.

Dog Trainer Certification

Employees or volunteers training dogs for ADI or IGDF accredited schools can apply for certification allowing them to train the dogs in public places. Please submit the following to Security Programs:

The registrar will not issue or renew a dog trainer certificate unless the individual who will be identified in the certificate trains dogs on behalf of an accredited training school for the purpose of the dogs becoming guide dogs or service dogs.

Retired Dog Certification

Certified guide dogs and service dogs that have retired and remain with their handlers can receive retirement certification. Certification allows them to continue living with their handlers regardless of strata bylaws or rental conditions prohibiting pets.

Please submit the following to Security Programs:

Example of the Guide Dog and Service Dog certificate issued under the Guide Dog and Service Dog Act

As of April 12, 2016 the current guide dog and service dog certificates will be upgraded with new security enhanced certificates that meet the current government quality standards. All current certificates, in the previous style will continue to be valid until their expiration date. The example below shows a comparison of the certificates issued prior to April 12, 2016 and the new guide dog and service dog certificates.

Previous Guide Dog and Service Dog Certificate

Front of Card

Guide Dog and Service Dog Certificate

Back of Card

Guide Dog and Service Dog Certificate

New Guide Dog and Service Dog Certificate

Front of Card

Guide Dog and Service Dog Certificate

Back of Card

Guide Dog and Service Dog Certificate

Useful Contacts

Security Programs personnel are available during regular business hours: Monday to Friday 9:30 am - 4:30 pm.

Telephone: Toll free - 1 855 587-0185 (press option 5)
Fax: Fax: 250 387-4454

Legislation & Policy

Legislation

Policy

Policy provides direction to program staff in applying the legislation and regulation.

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