Your BC Services Card

Each B.C. resident enrolled with the Medical Services Plan (MSP) is eligible for a BC Services Card with a unique lifetime identifier for health care called a personal health number. This number remains the same, regardless of any changes to personal status. You should carry your card at all times, to have it available to be presented whenever you need health care services. However, if you do not have your card with you, your physician or other health care provider can verify that you are enrolled with MSP. You may be asked for additional identification.

The card is also a valuable way to confirm your identity. There is no gold version of the BC Services Card. However, seniors may continue to use the BC Services Card as proof of age. If you already have a gold CareCard, you may continue to use it until 2018. Visit BC Services Card for more information.

Getting Your BC Services Card

Children under 19 years of age may be automatically issued their first non-photo BC Services Card when an adult on the account obtains their own BC Services Card by attending an ICBC driver licensing office (ICBC DLO).

If you have temporary immigration status, call Health Insurance BC.

Otherwise

If you are over the age of 19 and under the age of 75, visit an ICBC DLO with two pieces of ID to obtain a photo BC Services Card.

If you are age 75 or over, you have the option of visiting an ICBC DLO with two pieces of ID to obtain a photo BC Services Card or contacting Health Insurance BC (HIBC) toll-free to request a non-photo BC Services Card.

Renewing Enrolment in MSP

Most eligible adult B.C. residents will be required to renew enrolment in the Medical Services Plan (MSP) before 2018. You can simply renew enrolment when renewing your driver's licence. If you don't drive, you can renew enrolment at the nearest driver licensing office.

Exemptions from Renewal of Enrolment in MSP

Some MSP beneficiaries are not required to renew enrolment:

  • Adults aged 75 and older are not required to renew enrolment in MSP, but may apply for a BC Services Card when they renew their BCID or driver's licence; and
  • Children under 19 years of age are not required to renew enrolment in MSP and may be automatically issued their first non-photo BC Services Card.

CareCards and Gold CareCards can continue to be used to access provincially-funded health services until 2018.

NOTE: There is no gold version of the BC Services Card. However, seniors may continue to use the BC Services Card as proof of age. If you already have a gold CareCard, you may continue to use it until 2018.

Using Your BC Services Card to Obtain Health Care Services

As long as you are a resident of B.C. and are enrolled in MSP, you can use your card to obtain insured medical and health care services. Your card can be used as of the date your MSP coverage begins. For those under 19, and some adults, the date is indicated on the paper attached to the card when it is delivered. If you have questions about when your coverage begins you can contact HIBC.  Your card is also used to obtain PharmaCare prescription drug benefits.

Lost, Stolen or Damaged Cards

The BC Services Card has replaced the CareCard. If you need a replacement card follow these steps to obtain your new BC Services Card.

Replacing Your BC Services Card with a Photo

Report your missing card by phoning the ICBC driver licencing centre as soon as possible.

  • Victoria: (250) 978-8300
  • Elsewhere in B.C.: 1-800-950-1498

Get your card replaced by visiting an ICBC driver licencing office near you.

Replacing Your BC Services Card without a Photo

Report your missing card by phoning Health Insurance BC as soon as possible. Health Insurance BC will assist you in obtaining a replacement card.

  • Vancouver: (604) 683-7151
  • Elsewhere in B.C.: 1-800-663-7100

Suspended, Seized or Revoked B.C. Driver’s Licence & Services Card

If your combined B.C. Driver’s Licence & Services Card is revoked for medical reasons or seized/suspended for other reasons, there is no impact to your MSP coverage status.

As soon as possible, you should:

Call Health Insurance BC to get your Personal Health Number.

  • Vancouver: (604) 683-7151
  • Elsewhere in B.C.: 1-800-663-7100

Visit an ICBC driver licencing office to get a replacement BC Services Card with your photo on it.

Incorrect Information

If a replacement is required because the name, birth date or gender on a BC Services Card needs to be changed, call Health Insurance BC toll free first.

Fees

There is no fee to obtain or replace a BC Services Card. However, if you’re combining your BC Services Card with your driver’s licence, fees that apply to the regular driver’s licence renewal process still apply.

Personal Information on Your BC Services Card

For information about the privacy of your personal information on your BC Services Card visit the BC Services Card website.