Shredding Services NEW

IMPORTANT UPDATE
 

The pre-existing CSA for Shredding Services currently held by the supplier Stericycle, aka "Shred‑it”, was recently extended and will now be expiring on October 2, 2024.  A new CSA is now in place with a new supplier, Iron Mountain.  Corporate Policy requires that all Ministries must switch to the new CSA with the new service provider, Iron Mountain.

Note that Broader Public Sector organizations  (e.g. municipalities, school districts, most Crown corporations, etc.) may also switch to the new CSA and new supplier at their own discretion but are NOT required to do so.  Please be aware though that since the CSA with Shred‑it expires on October 2, 2024, the agreement between BPS (Broader Public Sector organizations) and Shred‑it might no longer be valid after that date.  Please refer to your organization’s own agreement records with Shred‑it for further details on the expiry of your agreement.

If your BC Government / Ministry office presently has bins owned by Shred‑it, determine who in your office/branch/division manages your Shred-it account.  This individual should then complete a Container Service Request form and email it to the address provided at the top of that form.  Once Iron Mountain has received your Service Request form, they will return a signed copy to you.  This establishes the contract between your organization and Iron Mountain, which is the CSA Order Terms & Conditions. 

Iron Mountain will deliver new bins within three weeks after receipt of a Service Request form and will notify you of the delivery date via email. For Ministry users, Iron Mountain will then inform Shred-it of the need for them to remove your Shred‑it bins. Shred‑it will aim to remove their bins the week after delivery of Iron Mountain's bins (as best as both parties are able), in an effort to minimize any doubling up or time without bins at your location.

There is no need for Ministry users to notify Shred-it to close their account since Iron Mountain will inform Shred-it of this need upon receipt of a Container Service Request form.  (Broader Public Sector organizations, however, should consider informing Shred-it of the intent to close the account once a BPS user has received a delivery date from Iron Mountain).

Note there is now a Minimum Fee that may be charged for each collection at the same building of any one account holder.  If the total cost of the bins serviced within the same building of one account are less than the Minimum Fee for each collection, the Minimum Fees will be charged instead.  So now is a good time to ensure you choose an efficient frequency of collection such that you have your bins emptied only when they are near full and not much before.  Depending on the volume of documents your office generates, you may save money by obtaining more bins and having them serviced less often, rather than having less bins serviced more often.  Refer to Pricing further below to see the sizes and prices of each bin type available along with the Minimum Fee charged for your area.

When choosing a frequency of collection, note that you may choose LESS frequent service than is listed for your city (e.g. if Weekly collection is offered, you may select to have your bins serviced every 3 weeks, or every 7 weeks, etc., or if Monthly collection is offered, you may select to be serviced every two months, etc.).

Download this example of how the Minimum Fee is applied and then how to maximize cost-savings.