Theme Mobile MenuTopic Mobile Menu
 

Useful Contacts

Our hours of operation are Monday through Friday, 8:30am to 4:30pm.

Phone: 1-877-388-4440
(toll free within Canada)

Email: CTBTaxQuestions@gov.bc.ca

Refunds

If you overpaid provincial sales tax (PST) or paid PST in error on or after April 1, 2013, you may be eligible for a refund of the PST you paid.

Claim a refund by completing the appropriate form to the right. These forms are also available at your local Service BC Centre. Each form includes instructions about what documentation you need to include. You can submit the form and your documentation by mail or courier. Note that the ministry cannot issue refunds of less than $10.

Time Limits for Claiming a Refund

Generally, you have four years from the date you paid the PST to apply for a refund.

For example, if you paid the PST on April 10, 2013, the ministry must receive your refund claim by April 9, 2017.

For more information on refunds, see PST Refunds (Bulletin PST 400) (PDF)

Appealing a Disallowed or Reduced Refund Claim

You can appeal a denied or reduced refund claim by writing a letter to the Minister of Finance within 90 days of the date on the letter that notifies you of the denied or reduced refund.

For more information on appeals and how to file, see the Appeals page.