Contact Us

Find contact information and addresses related to gambling regulation in B.C. If you have questions about, or need to send documentation for, gambling event licences, gaming grants, horse racing, gambling registration, and more, click below to see email addresses, mailing addresses, and phone numbers.

To inquire about gaming grant applications, or to submit documentation related to a grant application, use the contact information below.

Email & Phone Contacts

Email: CommunityGamingGrants@gov.bc.ca
Phone (Victoria): 250 356-1081
Toll-free within B.C.: 1 800 663-7867 ask to be transferred to the number above

Mail & Courier Addresses

Courier/Location:
Community Gaming Grants Branch
3rd Floor, 800 Johnson Street
Victoria, B.C. V8W 1N3 
Mail:
Community Gaming Grants Branch
PO Box 9892 Stn. Prov. Govt.
Victoria, B.C. V8W 9T6
To inquire about gambling event licences, or to submit documentation related to a licence application, use the contact information below. 
There have been recent changes to our office space and we no longer have a reception area. For that reason, we ask that all documents and packages be sent by mail or courier. 

Email & Phone Contacts

Email: Gaming.Licensing@gov.bc.ca
Phone (Victoria): 250 387-5311
Toll-free within B.C.: 1 800 663-7867 ask to be transferred to the number above
Fax: 250 356-8149

Mail & Courier Addresses

Courier/Location:
Gaming Policy and Enforcement Branch
3rd Floor, 910 Government Street
Victoria, B.C.  V8W 1X3
Mail:
Gaming Policy and Enforcement Branch
PO Box 9310, Stn. Prov. Govt.
Victoria, B.C.  V8W 9N1
To inquire about gambling registration or certification, or to submit documentation related to registration use the contact information below.
There have been recent changes to our office space and we no longer have a reception area. For that reason, we ask that all documents and packages be sent by mail or courier. 

Email & Phone Contacts

Email (general): Gaming.Branch@gov.bc.ca
Email (gambling services providers only): Gaming.Registration@gov.bc.ca
Phone (Victoria): 250 356-0663
Toll-free within B.C.: 1 800 663-7867 ask to be transferred to the number above

Mail & Courier Addresses

Courier/Location:
Gaming Policy and Enforcement Branch
3rd Floor, 910 Government Street
Victoria, B.C.  V8W 1X3
Mail:
Gaming Policy and Enforcement Branch
PO Box 9202, Stn. Prov. Govt.
Victoria, B.C.  V8W 9J1
To inquire about horse racing, or to submit documentation related to a horse racing registration and licence application, use the contact information below.

Email & Phone Contacts

Email: Gaming.Branch@gov.bc.ca
Phone (Greater Vancouver): 604 660-1479
Toll-free within B.C.: 1 800 663-7867 ask to be transferred to the number above

Mail & Courier Addresses

Mail/Location:
Gaming Policy and Enforcement Branch
#408 - 4603 Kingsway Avenue
Burnaby, B.C.  V5H 4M4
To inquire about gambling industry audits or charitable organization audits related to gambling event licences or gaming grants use the contact information below.

Email & Phone Contacts

Email: Gaming.Branch@gov.bc.ca
Phone (Victoria): 250 387-5311
Phone (Greater Vancouver): 604 660-0245
Phone (Kelowna): 250 861-7363
Phone (Prince George): 250 612-4122
Toll-free within B.C.: 1 800 663-7867 ask to be transferred to one of the numbers above

Mail & Courier Addresses

Mail/Location:
Gaming Policy and Enforcement Branch
#220 - 4370 Dominion Street
Burnaby, B.C.  V5G 4L7
To inquire about gambling enforcement and investigations, or to submit investigation documentation, use the contact information below.

Email & Phone Contacts

Email: Gaming.Branch@gov.bc.ca
Phone (Victoria): 250 387-5311
Phone (Greater Vancouver): 604 660-0245
Phone (Kelowna): 250 861-7363
Phone (Prince George): 250 612-4122
Toll-free within B.C.: 1 800 663-7867 ask to be transferred to one of the numbers above

Mail & Courier Addresses

Mail/Location:
Gaming Policy and Enforcement Branch
#408 - 4603 Kingsway Avenue
Burnaby, B.C.  V5H 4M4
Services provided at these offices vary. Please contact us by phone or email before you visit an office in person.

Victoria Head Office, Gaming Policy and Enforcement Branch

Phone: 250 387-5311
Location: 3rd Floor, 910 Government Street, Victoria, B.C.  V8W 1X3

Burnaby Head Offices for Audit, Investigation and Racing

Phone: 604 660-0245
Locations:
#220 - 4370 Dominion Street, Burnaby, B.C.  V5G 4L7 (audit)
#408 - 4603 Kingsway Avenue, Burnaby, B.C.  V5H 4M4 (investigations and racing)

Kelowna Regional Office

Phone: 250 861-7363
Location: #200 - 1517 Water Street, Kelowna, B.C.  V1Y 1J8

Prince George Regional Office

Phone: 250 612-4122
Location: #211 - 1577 7th Avenue, Prince George, B.C.  V2L 3P5
To submit a complaint or allegation of criminal or regulatory wrongdoing in gambling or horse racing in B.C., visit the following link:
If you do not wish to file an official complaint under the Gaming Control Act, but wish to submit feedback or ask a question of a general nature, you may submit the question by sending an email. See the "Submit Questions & Feedback by Email" section below.
Use your email program (Outlook Express, Hotmail, Gmail, etc.) to send a message to one of the following email addresses (click on the link or copy and paste the address):