Trauma and Abuse

Find trauma & abuse services & information

Trauma and abuse relates to an impact of a deeply distressing or disturbing experience arising from witnessing or being involved in an event. Examples include Post Traumatic Stress Disorder (PTSD), rape, violence, mental abuse, physical abuse, emotional abuse, sexual assault, domestic violence, intimate violence, or family violence.

Getting Help

It is important to know that no matter how you are feeling, you are not alone. Whether you are looking for information and support for yourself or for a loved one, help is available. Keep reading for an overview of how to find information and get the support you need.

Immediate Support

If you or someone you know needs immediate help, call one of these numbers:

  • 9-1-1: Call 9-1-1 if you or someone you know is in immediate danger from assault or abuse. Available 24 hours a day.
  • 24 Hour Rape Crisis Line: Call 604-872-8212 for free, confidential, phone based crisis intervention, information, and referral.
  • Helpline for Children: If you are a child or youth and would like to talk to someone call the Helpline for Children at 310-1234 (no area code needed). Available 24 hours a day.
  • Kid’s Help Phone: Call 1-800-668-6868 to speak to a professional counsellor. Available 24 hours a day.
  • Veterans Affairs Canada (VAC) Assistance Services: Call 1-800-268-7708 for a voluntary and confidential service, which helps all Veterans and their families as well as primary caregivers who have personal concerns that affect their well-being. Available 24 hours a day.
  • VictimLinkBC: Call 1-800-563-0808 (toll-free) for confidential support. VictimLinkBC provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence. Available 24 hours a day.
  • Women Against Violence Against Women (WAVAW) Rape Crisis Centre: Call 604-255-6344 or toll free 1-877-392-7583 for confidential, immediate, emotional support, information, referrals, and hospital accompaniment. Available 24 hours a day.

Services and Resources Available

Online Directory Search for services available across the Province and in your community or check out the following phone, in-person, online, and chat or email services and resources to get started.

Phone Services

If you or someone you know needs help, call one of the following numbers:

Emergency Help

For emergency help call 9-1-1 or see Immediate Support.

Non-Emergency Help

Email Services

  • BC Partners for Mental Health and Addictions Information: For help and support via email at bcpartners@heretohelp.bc.ca. Let them know where you’re writing from so they can provide community specific information. A volunteer will email you back within 3 business days.
  • Kelty Mental Health Resource Centre: Get information and support about mental health and substance use challenges via email at keltycentre@cw.bc.ca.

 Chat Services

  • Crisis Centre Online Chat: Get support, information and resources for adults in B.C. and Yukon. Online chat is available from noon to 1am Pacific Time.
  • Kids Help Phone – Live Chat: Chat counselling lets you connect one-on-one, real time, with a Kids Help Phone counsellor, on the web or from a smartphone. Chats are for youth up to age 20. Available Wednesday to Sunday from 3pm to 11pm Pacific Time.
  • YouthinBC Online Chat: Get support, information and resources for youth in B.C. and Yukon. Online chat is available from noon to 1am Pacific Time.
  • Youthspace.ca Online Chat: A community of volunteers who can provide emotional support, crisis response, and more. Available 6pm to midnight Pacific Time. Also available by text at 778-783-0177.

Online Resources

  • BC Centre for Elder Advocacy and Support: Provides information and support to older adults who have been abused or whose rights have been violated.
  • HeretoHelp: Provides information related to mental health and substance use. Their website includes personal stories, self-help resources, and information about getting help now.
  • Kids Help Phone – Kids: Provides confidential support and information about bullying, violence and abuse, feelings, internet safety and more.
  • Kids Help Phone – Teens: Provides confidential support and information about bullying, dating, emotional health, violence and abuse, LGBTQ, physical health and more.
  • #SaySomething: Provides information and resources about sexual violence and domestic violence, including how and where to get help.
  • Veterans Affairs Canada – Mental Health: Provides a wide range of mental health services, support and information for Veterans and their families.
  • Women Against Violence Against Women (WAVAW) Rape Crisis Centre: Provides information and services to support women who have been victimized by sexual violence. Services include a 24 hour crisis line, 24 hour hospital accompaniment, Aboriginal women’s services, one-to-one counselling, and support groups.

In-Person Services

You can search for in-person services and resources available across B.C. using the online directory, or visit your health authority website to find services and resources in your area.