Adults

Find services & information for adults

Adults include independent persons that can self-advocate, and are legally responsible for themselves. In British Columbia, an adult is 19 years or older. Examples of adult age groups include young adults (19 to 29 years), adults (30 to 65 years), and seniors or older adults (65 years or older).

Getting Help

It is important to know that no matter how you are feeling, you are not alone. Whether you are looking for information and support for yourself or for a loved one, help is available.

Immediate Support

If you or someone you know needs immediate help, call one of the following numbers:

  • 9-1-1: Call 9-1-1 if you are having a medical emergency. Available 24 hours a day.
  • 1-800-SUICIDE: Call 1-800-784-2433 if you are having a crisis or are concerned about someone who may be. Available 24 hours a day.
  • 24 Hour Rape Crisis Line: Call 604-872-8212 for free, confidential; phone based crisis intervention, information, and referral.
  • 310-Mental Health: Call 310-6789 (no area code needed) toll-free anywhere in B.C. to access emotional support, information and resources specific to mental health and substance use issues. Available 24 hours a day.
  • Veterans Affairs Canada (VAC) Assistance Services: Call 1-800-268-7708 for a voluntary and confidential service, which helps all Veterans and their families as well as primary caregivers who have personal concerns that affect their well-being. Available 24 hours a day.
  • VictimLinkBC: Call 1-800-563-0808 (toll-free) for confidential support. VictimLinkBC provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence. Available 24 hours a day.
  • Women Against Violence Against Women (WAVAW) Rape Crisis Centre: Call 604-255-6344 or toll free 1-877-392-7583 for confidential, immediate, emotional support, information, referrals, and hospital accompaniment. Available 24 hours a day.

Services and Resources Available

Online Directory Search for services available across the Province and in your community or check out the following phone, in-person, online, and chat or email services and resources to get started.

The services and resources listed below all include or focus exclusively on young adults, adults, or older adults. While some of the services and resources provide general help and support, others are specific to mental health issues, addictions and substance use, or body image and eating disorders. Read the descriptions below to learn more.

Phone Services

If you or someone you know needs help, call one of the following numbers:

Emergency Help

For emergency help call 9-1-1 or see Immediate Support.

Non-Emergency Help

  • BC Alcohol and Drug Information and Referral Service: Call 604-660-9382 in the Lower Mainland or 1-800-663-1441 toll-free anywhere in B.C. Available 24 hours a day.
  • HealthLink BC: Call 8-1-1 (toll-free) if you need non-emergency health information or advice. Available 24 hours a day.
  • Kelty Mental Health Resource Centre: Call toll-free from anywhere in BC: 1-800-665-1822; Lower Mainland: 604-875-2084 for peer support, assistance in navigating the mental health system and accessing resources, and information and education about mental health and substance use challenges. Available Monday to Friday from 9:30am to 5pm Pacific Time.
  • Pacific Post Partum Support Society: Call 604-255-7999 in the Lower Mainland, or 855-255-7999 toll-free from anywhere in B.C. for postpartum information and support for mothers and families. You can also get support by text at 604-256-8088. Available Monday to Friday from 10am to 3pm Pacific Time.
  • Seniors Abuse & Information Line: If you are an older adult who has been abused or mistreated call the Seniors Abuse & Information Line (SAIL) at 604-437-1940 or toll free at 1-866-437-1940. Available 7 days a week from 8am to 8pm Pacific Time.

In-Person Services

You can search for in-person services across B.C. using the online directory. You can also visit your health authority website to find services and resources in your area. 

Email Services

  • BC Partners for Mental Health and Addictions Information: For help and support via email at bcpartners@heretohelp.bc.ca. Let them know where you’re writing from so they can provide community specific information. A volunteer will email you back within 3 business days.
  • Kelty Mental Health Resource Centre: Get information and support about mental health and substance use challenges via email at keltycentre@cw.bc.ca.

Chat Services

  • Crisis Centre Online Chat: Get support, information and resources for adults in B.C. and Yukon. Online chat is available from noon to 1am Pacific Time.

Online Resources

  • AnxietyBC: Provides self-help, peer reviewed and trusted resources on anxiety. Online resources include educational videos on YouTube, information exchange on Facebook, downloadable articles and resources, and the Mindshift App
  • BC Centre for Elder Advocacy and Support: Provides information and support to older adults who have been abused or whose rights have been violated.
  • BC Mental Health & Substance Use Services: Provides a range of specialized mental health and substance use services for adults across the province.
  • Bounce Back®: A program that teaches effective skills to help adults overcome early symptoms of depression, and improve their mental health. Provided by Canadian Mental Health Association – British Columbia Division.
  • Early Psychosis Intervention (EPI): An online resource designed to help individuals and families understand psychosis, the importance of early intervention, and find information or services on age-appropriate and stage-appropriate treatments.
  • HeretoHelp: Provides information related to mental health and substance use. The website includes personal stories, self-help resources, and information about getting help now.
  • Kelty Eating Disorders: Provides resources and peer support to people of all ages with eating disorders or disordered eating concerns.
  • Kelty Mental Health Resource Centre: Provides mental health and substance use information, resources, and peer support to children, youth and their families from across B.C.
  • MindHealthBC: Provides easy access to information and resources related to mental health and substance use conditions.
  • Pacific Post Partum Support Society: Provides information and support to mothers and families experiencing postpartum/perinatal distress, depression, and anxiety.
  • Veterans Affairs Canada – Mental Health: Provides a wide range of mental health services, support and information for Veterans and their families.
  • Women Against Violence Against Women (WAVAW) Rape Crisis Centre: Provides information and services to support women who have been victimized by sexual violence. Services include a 24 hour crisis line, 24 hour hospital accompaniment, Aboriginal women’s services, one-to-one counselling, and support groups.

App Resources

  • LifeLine Canada App: A free Canadian Suicide Prevention App to connect someone in crisis with the support and guidance they need 24/7 and to help guide loved ones left behind after a suicide.
  • My3 App: A mobile app recommended by Kelty designed to help individuals stay safe when they have, or may be having, thoughts of suicide, or who have a history of suicidal behavior.