Accessible government

Accessibility statement

We are committed to making gov.bc.ca accessible and inclusive. Our goal is to meet Level AA of the Web Content Accessibility Guidelines (WCAG).

Accessibility is an ongoing process. While we work to meet WCAG Level AA across gov.bc.ca, we know some areas may not yet be fully accessible. We review updates to the WCAG standard regularly and work to include new requirements as they’re introduced.

We want as many people as possible to be able to use our site. This means you should be able to:

  • Change colours, contrast levels and fonts without losing information
  • Increase content up to 200% without cutting anything off or breaking the layout
  • Use the site on different screen sizes, such as mobile devices. Most content fits on the screen without users needing to scroll sideways, but some items, like large tables or maps, may still need it
  • Navigate most of the website using only a keyboard
  • Navigate most of the website using speech recognition software
  • Access most of the website using a screen reader

We’re also working to write content in plain language so it’s clear and easy to understand.

Feedback and contact information

If you find any accessibility issues, you can contact us by:

Statement review

We review this statement regularly and update it as our accessibility practices evolve.

Services and information topics

Accessibility supports and services

Find services and supports for people with disabilities.

Accessibility and Inclusion Toolkit

Everyone has a role in making information and services more accessible. These guides will support you with step-by-step instructions on how to do your work in a more inclusive way.

Accessibility policy and guidelines

Learn about our accessibility policies and goals.

Accessibility contact and feedback

Find out who to contact or provide feedback about accessibility in the public service.