Service experience and digital delivery

Web content guides

• Web Style Guide
• Accessibility and Inclusion Toolkit
• Forms management and design
• Visual Design Guide
• Processes and procedures for web approvals (IDIR restricted)

Web and application development guides

• Web development guides and resources
• Developer's Hub (DevHub)
• Design System
• Design System (GitHub repository)
• Common components for digital delivery

CMS Lite guides

• CMS Lite user's manual
• CMS Lite training and registration (IDIR restricted)
• Theme level access and restricted publishing topics (IDIR restricted)
• CMS Lite community support (Microsoft Teams channel) (IDIR restricted)
• Enhanced search manual

Policies

We use policies and standards to manage our work in the same way across government.

Information security and privacy

Protecting information is an important part of maintaining public trust.

• Information security policy and guidelines
• Privacy Impact Assessments (PIA)
• Privacy Management and Accountability Policy
• Privacy and personal information in the public sector
• Security Threat and Risk Assessments (STRA)

Data 

Use data to learn about your business and improve your programs and services.

• DataBC
• Data management and research

Support for digital services

GDX develops and maintains digital products that enhance online experiences for people. ​

• Explore the GDX Services Catalogue
• Create a service request
• Apply for an exemption for a new web presence
• Request or renew a domain name

Service and content design

We use human-centred design to help deliver better services and digital content

• Learn about service and content design
• Service Design Playbook (PDF, 6 MB)

Citizen engagement

Citizen engagement creates opportunities for people to provide feedback on our policies and programs.

• Citizen Engagement Highlights Package
• Citizen engagement contracted services
• govTogetherBC

Content Design and Writing Group (CDAWG)

CDAWG is a group of public servants who design and write web content. They write the guidelines found in the Web Style Guide. If you want to join please email: WebStandards@gov.bc.ca

Internet Advisory Council (IAC)

The IAC is a community of public servants who work in web-related fields. They work on making digital services and experiences better for everyone.

• Find your ministry IAC representative

Exchange Lab

The Exchange Lab is a space where we're learning to do digital better. It's both a physical space and a community of people working in the open and learning to improve service delivery in the BC Public Service.

LeanBC

LeanBC leads complex, cross-ministry projects to identify problems and create solutions. They also provide training, coaching and supports to ministries with continuous improvement projects.

Behavioural Insights Group

The BC Behavioural Insights Group (BC BIG) is a team in the BC Public Service Agency that applies behavioural science knowledge and methods to address public policy problems.