Support Organizations for Emergency Services

Local authorities such as municipalities and regional districts provide emergency support services, often through a network of trained volunteers.

In addition to the support of community volunteers, the Emergency Support Services (ESS) Office has agreements with the following organizations to provide additional resources to communities in major emergencies.

ESS Support Organizations

Primary Response Roles

BC Housing (BCH)

  • Support the Emergency Support Services branch at the PECC/PREOC.
  • Manage BC Housing emergency lodging supplies (cots and blankets) on behalf of EMBC and deploy them as needed.
  • Work with local authorities to develop medium to longer term housing solutions during the recovery phase.
  • Build capacity for the public and private sector through the Rapid Damage Assessment Program courses.
  • Coordinate damage assessment at the provincial level when the ability of the local authority to do so has been exceeded.


Buddhist Compassion Relief Tzu Chi Foundation Canada (Tzu Chi)


  • Volunteers, translation services, personal services, goods vouchers.

Canadian Red Cross Society (CRCS)


  • Community ESS Support (family reunification, group lodging, surge capacity.
  • Prepositioned goods (cots, blankets, clean up kits, teddy bears).
  • Call Centre – public information, family reunification, client call-back.
  • Central Registry and Information Bureau (CRIB) management.


Justice Institute of BC (JIBC)

  • Provide JIBC Instructors to train convergent volunteers.

St. John Ambulance (SJA)

  • First Aid services in ESS Facilities.

The Salvation Army (TSA)

  • Psychosocial aspects (Meet & Greet and Emotional Support).
  • Mass Feeding.
  • Community ESS support (clothing, furniture, food).


Disaster Psychosocial Program (DPS)


  • Psychosocial support to communities and emergency response workers.