Emergency Management Webinars

The emergency management webinar series provides participants with up-to-date information on best practices, approaches, strategies, and technologies. Each webinar involves various speakers presenting on and sharing their experiences related to the chosen topic.

Webinars are aired live, recorded and posted online to allow access after the fact. They are listed in the order they were presented.

Webinar #36 Submitting a Successful Response Claim

This presentation is about the principles of eligibility of emergency response and recovery costs under the Emergency Program Act and what Emergency Management British Columbia requires from local government and First Nations to allow reimbursement for the eligible costs claimed. This webinar provides a step-by-step process to help with the principles of eligibility, as well as the procedure and documentation needed to support the eligibility when submitting a response claim.

Recorded on July 29, 2020

Webinar #35 Welcoming a new ERA of ESS: Adding the Evacuee Registration & Assistance (ERA) Tool to the ESS Toolbox 

The purpose of the webinar was to provide the ESS community and partner organizations with a better understanding of the recently launched Evacuee Registration & Assistance (ERA) Tool. The presentation provided an overview of the ERA Tool, the User Groups and Portals and the exploration of innovative solutions for the integration of the tool into ESS business processes.

Recorded on June 24, 2020

Webinar #34 Emergency Support Services – Wise Delivery Practices for Virtual Spaces

The purpose of the webinar was to build on the existing good will and intentions of the emergency management (EM) community, for volunteers and professionals who provide emergency management and Emergency Support Services (ESS) to citizens who have been evacuated from their homelands.

The wildfires and floods from 2017 and 2018 resulted in many after action reviews. A common thread to the reviews was the need to foster more compassion in emergency management services, including ESS. With growing awareness and compassion, there is room to grow. This webinar provided an introduction to some tangible tools for any EM volunteer or professional to be inclusive to the broad range of identities and experiences of humans in our province. The webinar explored 'Wise' practices for delivering ESS in a compassionate, safe and informed way:

  • Valuing your roles in a new ERA
  • Examples of virtual vs in-person delivery (with physical distancing)
  • Supporting evacuees through the new ERA – practicing compassion when interviewing and filling in forms
  • Self-care and community care tips to address secondary trauma

Recorded on May 26, 2020

Webinar #33 Virtual Emergency Operations Centres (EOC), what might they look like?
PowerpointDownload the Presentation (PDF)

Many of us are familiar with the physical look and feel of an Emergency Operations Centre but have you considered what it might be like to operate one virtually. Through this webinar we draw on current literature and the personal experiences. We explore current thoughts and ideas on the use of virtual emergency operation centres, integrate in the challenges and opportunities presented by an activation during COVID-19 isolation, and wrap-up with other's experiences – success and challenges. 

An EOC is a management tool used to build your organization’s capacity when struck by a major emergency or disaster. It is based around the notion of bringing people together under a common direction, to communicate, coordinate and collaborate, in addressing critical needs. 

Recorded on April 29, 2020

Webinar #32 Integrating Cultural Safety and Humility skills in Emergency Management Services

How do we create a culture shift that is open and makes space for Indigenous people, knowledge and practice? Join us for this webinar to learn more about wise practices EMBC is embracing in leading a culture shift.

The B.C. government has made a commitment to true and lasting reconciliation through passing of the Declaration of Rights of Indigenous Peoples Act (DRIPA) and the Calls to Action of the Truth and Reconciliation Commission (TRC). Reconciliation is broad and touches all aspect of life, society and industry. UNDRIP is a foundational human rights tool to build a better province. Each of us have a powerful ability to encourage, role model and lead change. A common understanding needs to be fostered for permanent progress to be made. Inclusion and integration of Indigenous knowledge and practice are key to restoring health and justice more broadly and the process of reconciliation.

Recorded on February 26, 2020

Webinar #31 New and Updated Evacuation Guides: Helping Communities Manage Evacuations

The 'Evacuation Operational Guide' and the 'Managing Access into Areas Under Evacuation Order Guideline' provide advice, information, considerations and templates for all stages of an evacuation. These are developed through collaboration at the federal and provincial level, with guidance, feedback and considerations provided by First Nations and Local Authorities. This presentation will give an overview of these guides and recommendations.

Recorded on January 29, 2020

Webinar #30: Hazard, Risk and Vulnerability Analysis (HRVA) — A Tool for Community Risk Assessment 

The purpose of this webinar is to provide an overview of the Hazard, Risk and Vulnerability Analysis Tool (HRVA). An HRVA is the foundation for any community or regional emergency management program. It informs risk reduction strategies, emergency response and recovery plans, and other elements of emergency programs. This session provides a sneak-peak at an HRVA available to Local Authorities and First Nations in British Columbia and provide tips and tricks for using the tool. We’ll also briefly discuss the importance of using future climate information in emergency management.

Recorded on October 23, 2019

Webinar #29: Gender and Disaster

The purpose of this webinar is to introduce gender and disaster. Along with covering basic terminology, we will look at why gender matters, and discuss some tools and methods to apply a gender lens to disaster and emergency management.

Recorded on September 25, 2019

Webinar #28Health Emergency Management BC—Season Readiness for Wildfire Smoke

Wildfire smoke causes episodes of the worst air quality that most people in British Columbia will ever experience. Research from B.C. and around the world has shown that wildfire smoke exposure is associated with large increases in respiratory health risk, and somewhat smaller increases in cardiovascular and mortality risk. With the record-breaking seasons of 2017 and 2018 behind us, we headed into 2019 preparing for the worst. This webinar covers the air quality impacts of wildfire smoke, its health effects, and information on effective personal and public health protection.

Recorded on May 29, 2019

Webinar #27: Environmental Emergency Program and Local Authorities

The purpose of the webinar is to review the Environmental Emergency Program (EEP) which is the lad provincial agency during a hazardous material spill response. EEP develops legislation, conducts response and ensures recovery of spills that can or have the potential to impair the usefulness of the environment or are a risk to public safety. The session introduced each EEP section, described how each response officer is training and equipped, discussed how EEP fulfills its responsibilities and what role local authorities play during a response. 

Recorded on February 27, 2019

Webinar #26: Implementing a Community Notification System

The purpose of this webinar is to share information and to hear from various communities on their experiences with implementing an emergency notification system. The communities are at various staging of implementation and will be discussing engagement and buy-in from community members, how the systems are being used, success, challenges and lessons learn.

Recorded on January 30, 2019

Webinar #25: Are You Ready to Recover? Disaster Financial Assistance and the Transition From Response to Recovery 

The purpose of this webinar is to provide an overview of the Disaster Financial Assistance program and to provide listeners with some best practice tips which will assistance communities transitioning from response to recovery. We have learned from every DFA event – there have been 43 since 2011.  We are now taking this knowledge and experience and sharing it with local governments. There are some basic key steps and tips that communities can do to be better prepared to recover from disasters.

Recorded on September 26, 2018

Webinar #24: Supply Caches: Mobile vs. Fixed

The purpose of the webinar is to explore where to store emergency response supplies and how to design their storage requirements. The Saanich Emergency Program has both fixed location and mobile equipment caches and has recently acquired a custom designed trailer. Using Saanich as an example, the webinar will discuss some of the respective advantages and disadvantages to consider.

Recorded on May 30, 2018

 Webinar #23: First Nations Coordination Unit 

On April 1, 2017 Emergency Management BC entered into a 10-year bilateral agreement with the Department of Indigenous Services Canada (DISC) to provide emergency management services that includes the provision of mitigation, preparedness, response, and recovery activities. Almost immediately following the signing of the agreement, BC experienced a significant freshet event, followed by the worst wildfire season in provincial history. This session will provide an overview of the agreement between EMBC and DISC, identify how the freshet and wildfire events of 2017 shaped the first year of implementation as well as highlight areas of innovation and partnership as we move forward with this work. 

Recorded on March 28, 2018

Webinar #22: Livestock Relocation Planning

The focus of this webinar is to reflect on the recent flooding within the Squamish-Lillooet Regional District and the Tseshaht First Nation. The presenters will share their experiences for the response and recovery activities and discuss some of the strategies, challenges and lessons learned.

Recorded on January 31, 2018

Webinar #21: Community Lessons Learned: Flooding

The focus of this webinar is to reflect on the recent flooding within the Squamish-Lillooet Regional District and the Tseshaht First Nation. The presenters will share their experiences for the response and recovery activities and discuss some of the strategies, challenges and lessons learned.

Recorded on March 29, 2017

Webinar #20: Critical Infrastructure Assessment Tool

During this webinar we will explore the Critical infrastructure (CI) Assessment Tool that is now available to local authorities. The presentation will provide an overview to the CI Assessment Tool Project, definition of the relevant key terms, and with the use of visualizations and examples, provide a comprehensive understanding of the tool itself. We will also delve into the benefits as well as the relevant resources used to assist with the facilitation process of conducting a critical infrastructure assessment.

CI Assessment Tool and Resources

Recorded on January 25, 2017

Webinar #19: Business Continuity Management

Business Continuity planning is an integral part of ensuring your organization will be able to survive adverse and damaging events and continue to be able to sustain the mission critical services. This webinar will look at what are the key aspects of an effective business continuity program, the potential challenges and some successful strategies to help build a program. We will also be featuring a presentation from the City of Port Coquitlam outlining the pre-disaster recovery planning they have been conducting in their community. A review of the process including solutions, resources and a strategic plan will be highlighted for any municipal entity wishing to conduct a similar initiative.

Recorded on November 30, 2016

Webinar #18: Building Resilient Communities

Mayor Craig Snodgrass of High River, Alberta, will speak to his presentation titled “Recovery, Disaster Risk Reduction and Resilience-Building: The High River Experience”.  He will address how the community responded to and recovered from the 2013 floods, transforming their town and surrounding areas to a vibrant environment that puts people first and lives by its motto of “We are doing it better, being innovative and daring to be different!” The presentation will review the flood’s impact, highlight the challenges that the municipality was faced with, provide valuable lessons learned and touch on the many successes.

Please note: there were issues with connectivity for sound and playing of external videos. The additional links to the videos discussed in the presentation are provided below:

Recorded on September 28, 2016

Webinar #17: Community Preparedness – Resources, Tools & Tips

Community preparedness plays a significant role in determining the extent of impact an emergency event or disaster can have on a community and its residents. In this webinar we will explore what it takes to have a successful community preparedness program and ways to navigate around some of the potential challenges. We’ll look at resources, tools and tips that may assist you in enhancing or expanding your own program and provide an opportunity at the end to answer any questions you may have.

Recorded on July 27, 2016

Webinar #16: Working with Volunteers

The focus of this webinar will be volunteer management. We will explore what it takes to build a successful volunteer program, identify potential challenges and look at strategies that can help to recruit, coordinate and engage volunteers.  The session will include two guest presenters, both of whom have a long history managing and overseeing volunteer programs within their communities.

Recorded on May 25, 2016

Webinar #15: Mass Care

This webinar we will provide an overview to Mass Care, what it entails and why it is important to emergency management planning. We will review the benefits to planning for Mass Care and the risks to not having plans in place. Presenters will outline some of the planning considerations and principal activities to consider when planning, coordinating and responding to mass care.

Recorded on March 30, 2016

Webinar #14: Emergency Management in Rural BC

During this webinar we will explore the intricacies and challenges of developing and coordinating an effective emergency management program within smaller or more remote communities.  Our presenters will also share some of the innovative solutions they have developed to overcome the challenges.

Recorded on January 27, 2016

Webinar #13: Evacuation Planning

A well versed and adaptable evacuation plan can mean the difference between life and death during an emergency. During this webinar we will review the key elements of a community evacuation plan, some of the components that need to be considered during the development of the plan, and the various resources that come into play during the evacuation process.

Recorded on November 25, 2015

Webinar #12: After Action Review and Implementation Process

One way to increase preparedness and build resiliency within our communities is to review past operational engagements and exercises. When done effectively, this allows us to identify what worked well and also define areas for improvement. This webinar will take a closer look at the benefits of conducting After Action Reviews, some of the steps to ensure success and the importance of having a sound Implementation Strategy.

Recorded on September 23, 2015

Webinar #11: Emergency Management for Major Planned Events

British Columbia is becoming a hot spot for large scale special events from outdoor multi-day concerts (Pemberton Music Festival) and highly visible sporting events (Ironman, Alcan Dragon Boat) to specialty seasonal festivals (Celebration of Lights, WinterFest). Each of these involves managing, facilitating and collaborating with various stakeholders. How do local emergency management programs fit into these planned events? The province has recently collaborated with stakeholders to develop the Major Planned Events Guidelines. This webinar will introduce the guide and explore principles, best practices and tips which will help integrate and prepare Local Authority emergency programs and make the events safer for all.

Recorded on July 22, 2015

Webinar #10: Developing Emergency Management Plans for Your Community

An all-hazards approach to emergency management planning is a major part of community preparedness. Hear from local communities about their experiences and challenges developing emergency management plans to help make planning in your community more effective.

Recorded on May 21, 2015

Webinar #9: EOC Leadership and Management

Ever wonder how EOC Leadership and Management manage situations and make strategic decisions in emergencies? Join this casual interview style webinar where various positions will share stories and discuss successes and challenges in their roles. Submit your questions in advance and be sure to listen in for responses from the panel. It’s sure to be a very interactive session.

Recorded on March 19, 2015

Webinar #8: Data and Information Management in the EOC

Once data is collected, there are a number of ways to display, analyze, and present information in an EOC. This webinar will explore how display boards, forms, and visuals can be used to streamline the timely sharing of data and information among EOC staff.

Recorded on January 22, 2015

Webinar #7: Liaison Officer: Putting Theory into Practice

This webinar will explore the role of the EOC Liaison Officer and their unique role in supporting the EOC Director and others on the Management Team.

Recorded on November 27, 2014

Webinar #6: Delivering Effective Discussion-based Exercises

With competing priorities and limited resources, it can be difficult to conduct exercises with your emergency management team. An exercise design instructor and local community exercise planners will explore some principles, practices and tips to help communities develop and deliver effective discussion-based or table top exercises.

Recorded on October 23, 2014

Webinar #5: Social Media and Emergency Management

During an emergency or time of crisis, Facebook and Twitter are frequently used to send emergency messages. An important component of using twitter to communicate with the public is the “hashtag”. During this webinar, learn how to use “hashtags” to pull audiences to your information as a source of truth.

Recorded on September 18, 2014

Webinar #4: Emergency Operations Centre (EOC) Activation

Do you activate or don’t you activate? Through first-hand experience, our speakers will explore these questions and other aspects of EOC activation, political and organizational challenges, staffing models and initial EOC activities. This webinar will provide personnel from local government with some key information and practices related to the activation of Emergency Operations Centres.

Recorded on July 16, 2014

Webinar #3: Flood Response and Recovery

Floods are the most frequent natural hazard in Canada and the most dangerous in terms of property damage and civil disruption. This webinar will provide participants with an inside look at the role of the EOC in supporting response, evacuations and planning for recovery from recent flooding in BC and Alberta.

Recorded June 19, 2014

Webinar #2: The ICP and EOC Interface

When an EOC is activated to support large incidents, it is essential to have a strong working relationship with the first responders in the field. This webinar will explore this relationship and hear from experienced Incident Commanders around approaches that may assist an EOC in developing this essential relationship with the Incident Command Post and their personnel.

Recorded May 22, 2014

Webinar #1: Building Situational Awareness in an EOC

This 48 minute webinar developed by JIBC and made possible by EMBC, features presentations and discussions with JIBC faculty, EMBC Senior Regional Manager John Oakley and Victoria Emergency Management Agency’s Rob Johns. The presentations are followed by a live question and answer period.

Recorded March 6, 2014