Family Justice Services Division Response to COVID-19

Last Updated: April 2, 2020

Based on orders from the Provincial Health Officer, in-person services will not be offered at Family Justice Centres and Justice Access Centres.

  • This includes Self-Help Resource Rooms and services provided by justice partners located in the Justice Access Centres

Family Justice Services Division (FJSD) will continue to provide a full range of services through telephone and videoconferencing.

  • In locations or circumstances where FJSD services are required prior to or as part of a family court process (e.g. Rule 5 or Victoria Early Resolution and Case Management Prototype), services will continue to be available through technology

Family Justice Counsellors and Child Support Officers are available to provide dispute resolution services to families through videoconferencing. 

  • If you already have an appointment scheduled with a Family Justice Counsellor or a Child Support Officer, your local office will contact you to discuss options for how that appointment can go ahead

The Family Justice Report Service (FJRS) is no longer meeting with families or doing home visits.

  • Parties have been contacted and advised that their meetings and home visits have been cancelled
  • They will be re-booked when it is considered safe to do so
  • In cases where all home visits and interviews have occurred, the FJRS writer will complete the report and send it to both parties, legal counsel and court

Our commitment to serving British Columbians is as strong as ever and we will do our best to continue to provide services to all who need it, just in a different way.

  • We recognize the importance of maintaining open communication
  • We are available for any questions that you have