Building a Trusting Relationship Video Transcript

Rose Henry, Aboriginal Community Consultant, Coast Salish Territory:

How to work with Aboriginal people from a service agency deliverer would be allow a lot of time. I notice that with people working in the shelters everything is down to, we’re just going to do the intake, it'll take five minutes. And you do the intake, but you don’t allow the person to tell the full story. Aboriginal people take a long time to tell the full story, because they’re not telling the story from up here (references the head), they’re telling the story from here, from within the heart, and when they tell the story, a lot of emotions usually come with it.

Because it’s coming right from that soul that story, and the story may be heart wrenching for a lot of people, but for Aboriginal people it’s just a fact of life. So talking about trafficking, its not high on anybody’s priority. And Aboriginal people are more likely to get a lot more quieter when it comes to talking about the abuse. And they’ll tell you the story by way of, when you are cooking, or when you are cleaning, or when you are making a bed. And they get a certain level of comfort zone established between workers and themselves. And they’ll start saying different things that will elude to the fact that they’re being trafficked. They will also be very genuine when they’re telling the story. They’ll say, so and so doing this, or so and so is doing that to me, and I don’t like it, and I don’t know what to do. So when they get to that level it’s usually after they’ve established a trusting relationship with you.