Tenancy Policy Guidelines Listed by Number

  1. Landlord & Tenant – Responsibility for Residential Premises Jan-04 (PDF)
    Landlord and tenant responsibilities for maintenance, cleaning and repairs of residential property and manufactured home parks
  2. Ending a Tenancy For Landlord Use May-18(PDF)
    When a landlord can end a tenancy in order to change the use of the residential unit or manufactured home park site
  3. Claims for Rent and Damages for Loss of Rent Jun-04 (PDF)
    Situations when a landlord can hold a tenant liable for loss of rent after the end of a tenancy agreement
  4. Liquidated Damages Jan-04 (PDF)
    A clause in a fixed-term tenancy agreement that requires the tenant to pay to end the tenancy early
  5. Duty to Minimize Loss Jan-04 (PDF)
    The legal obligation of tenants and landlords to minimize financial loss when a tenancy agreement is breached
  6. Entitlement to Quiet Enjoyment Aug-16 (PDF)
    The tenant’s right to quiet enjoyment of the property or unit they are renting
  7. Locks and Access Jan-04 (PDF)
    Legal rights and obligations for landlords and tenants regarding entry or access to a rental unit
  8. Unconscionable and Material Terms Oct-11 (PDF)
    Deals with material terms in a tenancy agreement or terms that are grossly unfair
  9. Tenancy Agreements and Licenses to Occupy Jan-04 (PDF)
    Distinguishes a tenancy agreement from a license to occupy
  10. Bias and Conflict of Interest Jan-04 (PDF)
    What happens when a party claims that a dispute resolution arbitrator is in a conflict of interest or is biased
  11. Amendment and Withdrawal of Notices Jan-04 (PDF)
    Amending or withdrawing the Notice to End Tenancy and the Notice of Rent Increase
  12. Service Provisions June-18 (PDF)
    How legal documents or orders must be served according to the Residential Tenancy Act and the Manufactured Home Park Tenancy Act
  13. Rights and Responsibilities of Co-tenants Jan-04 (PDF)
    The rights and responsibilities of multiple tenants renting a property together under one tenancy agreement
  14. Type of Tenancy: Commercial or Residential Jan-04 (PDF)
    How arbitrators determine if a tenancy is residential or commercial
  15. Summons to Attend or Produce Evidence Oct-15 (PDF)
    What happens when a person is summoned to testify or provide evidence for a dispute resolution hearing
  16. Compensation for Damage or Loss Aug-16 (PDF)
    The different types of claims that can be made as part of a dispute resolution proceeding and the criteria arbitrators may consider when awarding damages
  17. Security Deposit and Set off Jan-16 (PDF)
    The definition and context used for the term 'set-off' and how security deposits should be managed
  18. Use of Forms May-18 (PDF)
    Whether an order can be issued based upon a previous form or a current one
  19. Assignment and Sublet Dec-17 (PDF)
    Policies and issues related to assigning and subletting tenancy agreements     
  20. Illegal Contracts Jan-04 (PDF)
    When a property is rented that is not permitted under a statute
  21. Repair Orders Respecting Strata Properties Jan-04 (PDF)
    An order requiring the landlord to make repairs to a rental unit that is also a strata property
  22. Termination or Restriction of a Service or Facility Dec-16 (PDF)
    Conditions under which a landlord may terminate a service or facility enjoyed by a tenant
  23. Amending an Application for Dispute Resolution Oct-15 (PDF)
    Circumstances under which an Application for Dispute Resolution may be amended
  24. Review Consideration of a Decision or Order Mar-16 (PDF)
    Circumstances under which an application for review of an arbitrator's decision may be made
  25. Requests for Clarification or Correction of Orders or Decisions Dec-17 (PDF)
    The power of residential tenancy arbitrators to clarify or correct decisions or orders
  26. Advocates, Agents and Assistants Sep-13 (PDF)
    The role of advocates, agents and assistants in dispute resolution proceedings
  27. Jurisdiction June -19 (PDF)
    The jurisdiction of residential tenancy arbitrators
  28. Pet Clauses Jan-04 (PDF)
    How pet clauses can be used in residential tenancy agreements
  29. Security Deposits Jan-04 (PDF)
    How security deposits are used and managed for residential tenancies
  30. Fixed Term Tenancies Oct-18 (PDF)
    Fixed-term residential tenancy agreement information – especially as it relates to ending and renewing this type of agreement 
  31. Pet Damage Deposits Jan-04 (PDF)
    When pet damage deposits may be required, what they’re intended to cover and when the landlord can keep all or part of the deposit
  32. Illegal Activities June-19 (PDF)
    What activities and circumstances are considered "illegal" and how this impacts a tenancy agreement
  33. Ending a Manufactured Home Tenancy Agreement – Landlord use of Property June-18 (PDF)
    Ending a manufactured home tenancy so that the landlord can use the property for another purpose
  34. Frustration Jan-04 (PDF)
    What happens when tenancy agreements become frustrated contracts and how this impacts a tenancy
  35. Transition – Security Deposits Mar-04 (PDF)
    Information about security deposits and the transition between the old and the new Residential Tenancy Act
  36. Extending a Time Period Apr-04 (PDF)
    The exceptional circumstances under which an arbitrator may extend or modify a time limit established by the Residential Tenancy Act or the Manufactured Home Park Tenancy Act
  37. Rent Increases Dec-17 (PDF)
    Rent increases permitted under the Residential Tenancy Act and Manufactured Home Park Tenancy Act                                                                                                                                                                                                                                                                      
  38. Repeated Late Payment of Rent Apr-04 (PDF)
    How a landlord can end a tenancy when a tenant is repeatedly late paying rent
  39. Direct Requests May-19 (PDF)
    The key elements that need to be considered when making a direct request
  40. Useful Life of Building Elements Mar-12 (PDF)
    The life span of specific building components (e.g. doors, windows, flooring, fences, appliances, etc.) used when arbitrators make decisions about additional rent increases or damage claims
  41. Administrative Penalties Jan-12 (PDF)
    When and how administrative penalties are used
  42. Digital Evidence Mar-19 (PDF)
    How to submit digital evidence
  43. Naming Parties Oct-15 (PDF)
    How parties to dispute resolution should be named
  44. Format of Hearings Oct-15 (PDF)
    Considerations when determining whether to schedule a hearing in a format other than by telephone conference call
  45. Adjourning and Rescheduling a Dispute Resolution Hearing Oct-15 (PDF)
    Key considerations when determining whether to adjourn or reschedule a dispute resolution hearing
  46. Emergency Shelter, Transitional Housing, Supportive Housing Dec-16 (PDF)
    The differences between emergency shelter, transitional housing and supportive housing and how the Residential Tenancy Act applies
  47. Access to Records and Information Feb-19 (PDF)
    Considerations for employees and the public when dealing with requests for access to records

     50. Compensation for Ending a Tenancy. Oct-18 (PDF)

           Addresses the requirements for a landlord to pay compensation to a tenant

     51. Expedited Hearings May-19 (PDF)

A faster hearing process for an early end to tenancy, order of possession for a tenant and emergency repairs

The content on this website is periodically reviewed and updated by the Province of British Columbia as per the date noted on each page: June 10, 2019

Contact the Residential Tenancy Branch