Virtual Mental Health Supports During COVID-19

Last Updated: June 30, 2020

B.C. seniors, adults, youth and frontline health care workers experiencing anxiety, depression or other mental health challenges arising from the COVID-19 pandemic can get help through virtual services.

To support British Columbians of all ages during the COVID-19 pandemic, the Province is expanding existing mental health programs and launching new services.

On this page:

Virtual Mental Health Supports for Everyone

BounceBack™

BounceBack™ provides free access to online, video and phone-based coaching and skills-building program. Seniors, adults and youth who are experiencing low mood, mild to moderate depression, anxiety, stress, or worry, can receive care.

Virtual Counselling Services

Virtual community counselling for individuals or groups at low or no cost.

Peer Support and System Navigation

Virtual mentoring and goal-oriented supports offered by peer support and system navigation workers.

Living Life to the Full

Free access to Living Life to the Full peer support and practical skills courses for coping with stress, problem solving and boosting mood. The 8-week course is led by a trained facilitator. 

Mental Health Check-in (Canadian Mental Health Association)

This free, anonymous self-assessment tool helps you understand how you are feeling and reflect on your mental, physical and social well-being. It helps cut through the wealth of information available online to find the resources most useful to you

COVID-19 Psychological Support Service

Free psychological first aid is available over the phone to all B.C. residents aged 19 and over (including frontline health care workers) who are experiencing stress, anxiety, or uncertainty due to the COVID-19 pandemic. 


Virtual Mental Health Supports for Healthcare Workers

Mobile Response Team (MRT)

In addition to supporting workers on the frontlines of the Overdose Public Health Emergency, the MRT (Provincial Health Services Authority) is supporting the well-being and psychological safety of frontline healthcare workers in long-term care facilities who are experiencing psychological distress and mental health concerns in response to COVID-19. To access this service, call or email the Mobile Response Team:

Care to Speak: New Peer Support for B.C. Healthcare Workers

Access Peer Support through online chat or telephone hotline, if you are experiencing tough times or challenges with your mental health. Reach out for help. Peer volunteers have healthcare experience within the continuing care sector. They are trained to provide virtual support and can refer you to additional resources.

The service is operated by the Canadian Mental Health Association (BC Division) in partnership with SafeCare BC.

Care for Caregivers (Canadian Mental Health Association and SafeCare BC)

Trusted information, free workshops to support employees and quick daily coping tips are available through this online hub for healthcare workers. This site provides a range of easy to use resources to support mental health and well-being.


Virtual Mental Health Supports for Youth

Foundry Virtual Clinic

Nine existing virtual Foundry centres are now accepting virtual walk-in counselling.

  • Visit Foundry to find a centre in your community

As of April 20, 2020, young people 12-24 and their families will be able to access youth-focused virtual clinics offering counselling, peer support, primary care and family support through voice calls, video and chat.

Y Mind

Young people 13-30 can sign up for six-seven week long programs online for free starting early May 2020. The YMCA of British Columbia’s Y Mind program helps young people cope with stress, worry and anxiety.

Child and Youth Mental Health (CYMH) Community Based Teams

Intake services and mental health counselling from the Ministry of Children and Family Development for children and youth across B.C. Virtual care by phone and online is available.

Parent Peer Support and Child & Youth Mental Health Navigation

Families helping families. With 20 years of experience providing peer support, information and navigation of mental health services, FamilySmart programs help BC families and caregivers who are parenting children and youth facing mental health challenges.  


Virtual Mental Health Supports for Students and Educators

Here2Talk

All registered post-secondary students can get confidential, free counselling and referral services through Here2Talk by app, phone or online chat. Here2Talk is available 24 hours a day, seven days a week.

  • Visit Here2Talk or download the app to start a chat session with a trained counsellor
  • Speak to a counsellor on the phone at 1-877-857-3397. Use 1-604-642-5212 if you are a student calling from outside of Canada (international calling charges may apply)

WE Well-being

Free online resource for students, parents and educators to support social and emotional well-being as they navigate the new world of remote learning during the COVID-19 pandemic.

LGBTQ2S+

Gender and sexuality alliance meetings are now happening online and over the phone. Find resources, by educators for educators, to support students looking for a safe place to share. 


Virtual Mental Health Supports for Parents

EASE (Everyday Anxiety Strategies for Educators) at Home

EASE at Home offers helpful tips for parents, like how to teach children calming breathing techniques or use structured games like scavenger hunts to build routine in a way that’s fun.


Virtual Mental Health Supports for Seniors

bc211

The Province has expanded funding for bc211, a province-wide information and referral service. It matches volunteers to seniors whose support network has been affected by the COVID-19 outbreak.

The service takes calls from people who would like to volunteer to help seniors in their community with basic needs, including grocery shopping and pharmacy drop-offs and check-ins.


Virtual Mental Health Supports for Victims of Family or Sexual Violence

VictimLink BC

Immediate 24/7 crisis support for victims of family or sexual violence is available by phone through VictimLink BC’s 24/7 telephone service. This service also provides information and referrals for all victims of crime.


Virtual Mental Health Supports for Indigenous Peoples

Mental Health and Cultural Supports

Many phone and online counselling, support programs, and treatment and healing centres are available virtually for Indigenous people across B.C.

First Nations Virtual Doctor of the Day

Virtual appointments and access to primary and mental health care closer to home. This program is for First Nations and their family members who have limited or no access to their own doctors.​