Virtual Mental Health Supports During COVID-19
Virtual services are available for British Columbians who are experiencing mental health challenges, such as anxiety or depression, due to the COVID-19 pandemic.
Last updated: October 21, 2020
On this page:
- Supports for everyone
- Supports for healthcare workers
- Supports for youth
- Supports for students and educators
- Supports for parents
- Supports for seniors
- Supports for victims of family or sexual violence
- Supports for Indigenous Peoples
Provides free access to online, video and phone-based coaching and skills-building. This program is for seniors, adults and youth who are experiencing low mood, mild to moderate depression, anxiety, stress, or worry.
- Register for programs and connect with a coach at BounceBack™
Virtual counselling services
Local organizations are building programs that offer counselling online or by phone. Programs are available for individuals or groups at low or no cost.
- Visit the Community Action Initiative and scroll down to the heading, ‘COVID-19 Community Counselling Grant Recipients’ to find a program near you.
Gambling outreach support and information
Concerned about gambling? Free, confidential gambling support and information is available via phone, text or video conferencing. This program is available to everyone impacted by gambling harms.
The Gambling Support Line is confidential and available in multiple languages, 24 hours a day, 7 days a week.
- To talk to someone, submit an online request
- Call 1-888-795-6111 for gambling support (available 24/7)
Peer support and system navigation
Virtual mentoring offered by peer support and system navigation workers. These supports are based at Canadian Mental Health Association branches across B.C.
Living Life to the Full: helping you to help yourself
Free access to Living Life to the Full courses for coping with stress, problem solving and boosting mood. These 8-week courses are led by trained facilitators, provide peer support and teach practical skills.
- Get more information at Living Life to the Full
Your mental health check-in
Free, anonymous self-assessment tool that helps you understand how you are feeling and reflect on your mental, physical and social well-being. It helps you find the resources most useful to you.
- Try the Mental Health Check-in now
Help manage anxiety using scientifically proven strategies based on Cognitive Behavioural Therapy (CBT). This app helps you learn to be mindful, develop effective ways of thinking, and use active steps to take charge of your anxiety. Get the tools to tackle worry, panic, perfectionism, social anxiety, and phobias.
Wellness Together Canada: mental health and substance use support
Create an account and choose from a variety of resources to motivate and support your wellness journey. This includes your health metrics, courses and apps, community support and coaching, and one-to-one counselling.
- Get started on your mental health journey
Mobile Response Team (MRT)
Mental health support for healthcare workers in long-term care facilities and those working on the frontlines of the Overdose Public Health Emergency. Call or email the Mobile Response Team to access this service:
Care to Speak: peer support for B.C. healthcare workers
Online chat and telephone hotline if you are experiencing tough times or challenges with your mental health. Peer volunteers have healthcare experience within the continuing care sector. They are trained to provide virtual support and can refer you to additional resources.
- Call 1-866-802-7337 (PEER) for peer support (Monday to Friday, 5-9pm)
- Access online chat support (Monday to Friday, 5-9pm)
Care for Caregivers: mental health support for healthcare providers
Trusted information, free workshops to support employees and quick daily coping tips are available through this online hub for healthcare workers. This site provides a range of easy to use resources to support mental health and well-being.
- Learn more at Care for Caregivers
Foundry virtual clinics
Virtual clinics offering counselling, peer support, primary care and family support through voice calls, video and chat for young people aged 12-24 and their families. Nine existing virtual Foundry centres are now accepting virtual walk-in counselling.
- Visit Foundry to find to get virtual support now
Y Mind: YMCA mental wellness programs
Free online programs for young people aged 13-30. The YMCA of British Columbia’s Y Mind program helps young people cope with stress, worry and anxiety.
- Learn more about Y Mind
Child and Youth Mental Health (CYMH) community based teams
Intake services and mental health counselling for children and youth across B.C. from the Ministry of Children and Family Development. Virtual care is available by phone and online.
FamilySmart: parent peer support and mental health navigation
Programs to help B.C. families and caregivers who are parenting children and youth facing mental health challenges. FamilySmart provides peer support, information and navigation of mental health services.
Confidential, free counselling and referral services by app, phone or online chat for all registered post-secondary students. Here2Talk is available 24 hours a day, seven days a week.
- Visit Here2Talk or download the app to start a chat session with a trained counsellor
- Speak to a counsellor on the phone at 1-877-857-3397. Use 1-604-642-5212 if you are a student calling from outside of Canada (international calling charges may apply)
Free online resource for students, parents and educators to support social and emotional well-being in this new world of remote learning.
- Learn more about WE Well-being
Gender and sexuality alliance meetings that take place online and over the phone. Find resources, by educators for educators, to support students looking for a safe place to share.
Visit SOGI 123 to learn more.
EASE (Everyday Anxiety Strategies for Educators) at home
Helpful tips for parents, like how to teach children calming breathing techniques or use structured games like scavenger hunts to build routine in a way that’s fun.
- Learn more about EASE at home
bc211: Safe Seniors, Strong Communities program
A province-wide information and referral service offering a service that matches volunteers to seniors whose support network has been affected by the COVID-19 outbreak. Volunteer help seniors in their community with basic needs, including grocery shopping and pharmacy drop-offs and check-ins.
Immediate 24 hours, 7 days a week, crisis support over the phone for victims of family or sexual violence. This service also provides information and referrals for all victims of crime.
Mental health and cultural supports
Phone and online counselling, support programs, and treatment and healing centres are available virtually for Indigenous people across B.C.
Virtual Doctor of the Day for First Nations
Virtual appointments and access to primary and mental health care closer to home. This program is for First Nations people and their family members who have limited or no access to doctors.
- Book an appointment through the First Nations Health Authority
Substance use and psychiatry service
Provides Indigenous people in B.C. with access to specialists in addictions medicine and psychiatry. This service is also available to the family members of Indigenous people, even if they are non-status
- Learn more about how Substance use and psychiatry services work
- Call 1-833-456-7655 for for assistance or referral