Governance

Content governance helps plan and manage the life cycle of your content.

Content Governance

A simple content governance model has three steps

  1. Identify key roles
  2. Define a content life cycle
  3. Apply content standards

Roles

Identify, document and communicate key roles for every content project.

Common content roles include

  • Owners - approve, decommission and archive content
  • Writers - interview, draft and write content
  • Editors - apply B.C. government standards
  • Publishers - publish approved and edited content

Life cycle

Web content has a life cycle of creation, relevance and obsolescence.

When planning a content life cycle aim to reduce redundant, outdated and trivial (ROT) content.

Follow these content life cycle steps

  1. Collect - gather, research, interview, write
  2. Manage - edit, approve, control, review
  3. Publish - upload, review, test, approve, publish
  4. Measure - use analytics, usability studies, research
  5. Retire - remove, archive, decommission, or delete

The most important aspect of content governance is knowing when to remove or update outdated content and doing so.

When content has served its purpose or serves no purpose, remove it.

Content Standards

Content standards govern content quality and consistency.

The B.C. government's Writing for the Web guidelines contain standards for plain language, content design, web style, visual design and digital services.

Apply these standards for all Gov.bc.ca content projects.

Writing for the Web

Writing for the Web is the strategy for gov.bc.ca content.