Letter 5-1: Acknowledgment of Receipt of Access Request - General Request

  • use this letter to acknowledge you have received a request for general information

File or Reference Number:


Applicant’s name and address

Re: Request for Access to Records under the Freedom of Information and Protection of Privacy Act  

Dear [applicant’s name]:

The [name of public body] received your request for access to records under the Freedom of Information and Protection of Privacy Act (the Act) on [date]. You requested copies of [describe records requested, quoting directly from the applicant’s request where possible].  

The Act allows 30 business days for us to respond to your request so you can expect a response by [date]. We will, of course, make every effort to respond sooner if possible.

You should also be aware that the Act does allow, in certain cases, for the 30-day time period to be extended and for fees to be charged. We will notify you as soon as possible if there is a need to extend the time limit for responding to your request or to charge fees.

If you have any questions now or during the processing of your request, please write or call [name of analyst], the Analyst assigned to your request at [telephone number].  If you are calling from outside Victoria, you may be transferred to this number free of charge by calling Service BC at 604 660-2421 in Vancouver or at 1 800 663-7867 from elsewhere in British Columbia.



Information and Privacy