Schedule H - Service Description

Last updated on August 16, 2016

 

 

What is the purpose of this Schedule?

Who develops the supporting documents required to update the Schedule?

When should the Schedule's supporting documents be created?

When is this particular schedule used?

What is required for this schedule?

Tips

What is the purpose of this Schedule? The purpose Schedule H is to provide a centralized location for all services and their related technical description, available to be purchased under the TSMA.
Who develops the supporting documents  required to update the Schedule? Changes within the schedule will be developed by the vendor, TELUS and then reviewed/negotiated with the Province.
When should the Schedule's supporting documents be created? As a schedule applies to all services under the TSMA,  when adding a new service, either a new attachment or a new exhibit (or both) may be required to be added to the schedule.  The appropriate document(s), attachment and/or exhibit, are always created by TELUS after the Province has documented their requirements and the requirements have been reviewed and agreed to by the Vendor (TELUS) via a Term Sheet negotiated by the Province's Legal Representative.
When is this particular schedule used? This Schedule is updated every time a new service is onboarded to the TSMA.
What is required for this schedule? It is important that you determine all of the technical requirements for this new service,and ensure they are included in the requirements document and then the Term Sheet.  The types of technical information could include: service availability; technical standards; features (both included and optional); support features; evolution/limitations; and any other terms that may be required.
Tips:
  • See services provided under H5 for examples of Attachments and Exhibits.
  • Pictures are worth a thousand words, so diagrams can be included.
 


Next Page: Schedule I - General Project Acceptance and Other Requirements

 

Contact information

For more information please contact the Office of the Chief Information Officer