Verify your identity in person
You can verify your identity by video instead of going in person to a designated government counter.
If you choose to go in person, please read the COVID-19 information provided by Service BC before you go.
Enhanced levels of security make using the BC Services Card app, more secure and help protect everyone’s privacy. This means you must verify your identity to set up the app.
Where to go
What to bring
You must always bring your BC Services Card.
You must also bring:
- The iPhone, iPad or Android mobile device you're setting up the app on
- Any additional photo ID you provided in the app
If the names on the ID you present do not match the name on your Non-Photo BC Services Card, you must bring documentation that shows both names, such as a marriage certificate. You can also call HIBC to update the name on your non-photo BC Services Card to match your supporting ID.