A passcode is required for logging in to an online service or your BC Services Account using your BC Services Card.
The passcode for your BC Services Card is similar to using a credit or debit card PIN. Passcodes are:
- Numbers only (no letters or other characters)
- 4 to 8 numbers long
- Non-repeating numbers (e.g. 7777)
- Non-sequential numbers (e.g. 1234)
Get a Passcode
Get a temporary passcode and, if needed, a USB card reader from a designated passcode issuer. To get your passcode, you need to present your Photo BC Services Card to confirm your identity. This process keeps your identity information safe and ensures that the right person is using the card.
Set Your Passcode
Log in to your account or an online service as soon as you receive your temporary passcode. Your temporary passcode expires after seven days. You need to set your own passcode before the expiry date and time printed on your passcode receipt.
If you don’t set your own passcode before the passcode expires, you need to get a new temporary passcode from a designated passcode issuer.
Here are a few passcode tips:
- Choose it wisely: Select a passcode that you can remember and that isn't too easy for someone to guess (e.g. your birthday or sequential numbers).
- Keep it secure: It's important to keep your passcode to yourself –– don’t share it with anyone or store it with your card.
- Remember it: You need your passcode every time you log in to an online service. If you forget it, you need to reset it.
Reset Your Passcode
If you forget your passcode, you need to reset it by contacting a designated passcode issuer. You will need to prove your identity with your BC Services Card again.