Contact Us

Selected customers were invited to use their BC Services Card to access an online service. If you were invited to participate and need help, contact the Help Desk.

Service Provider Help Desk

Contact the online service provider first if you’re having problems using a BC Services Card to access their service.

BC Services Card Help Desk

Contact the BC Services Card Help Desk if you’re having problems with passcodes, card readers, setting up your computer, logging in with a BC Services Card, or have other questions about using your BC Services Card. The BC Services Card Help Desk is open Monday to Friday (except statutory holidays) from 7:30am to 5:00pm Pacific Time/8:30am to 6:00pm Mountain Time.

  • 1 888 356-2741 (Canada and USA toll free)
  • 604 660-2355 (Within lower mainland or outside Canada and USA)