Passcodes

A BC Services Card passcode is similar to the PIN you use with your credit or debit card. Each time you use a card reader to log in with your card, you must use a BC Services Card passcode.

Get a Passcode 

Enhanced levels of security make the card more secure and help protect everyone’s privacy. This means you have to take an extra step to get your passcode.

Step 1:  Verify your identity in person to get a temporary passcode. If needed, you can get a USB card reader at the same time.

Step 2:  Set your passcode by logging in to a participating government service or your BC Services Card Account.

  • You must set your own passcode before the expiry date and time printed on your passcode receipt 
  • The temporary passcode expires after seven days
  • If you don’t set your own passcode before the temporary passcode expires, you need to get a new temporary passcode from a designated government counter

Passcodes are:

  • Numbers only (no letters or other characters)
  • 4 to 8 numbers long
  • Non-repeating numbers (e.g. 7777)
  • Non-sequential numbers (e.g. 1234)

Here are a few passcode tips:

  • Choose it wisely: Choose a passcode that you can remember and that isn't too easy for someone to guess (e.g. your birthday or sequential numbers)
  • Keep it secure: It's important to keep your passcode to yourself – don’t share it with anyone or store it with your card
  • Remember it: You need your passcode if you're using a card reader to log in to an online service. 

 

Change Your Passcode

To change your passcode, log in to your BC Services Card Account.

 

Reset Your Passcode

If you forget your passcode, you'll need to reset it. Go to a designated government counter to get a new temporary passcode. You'll need to take your BC Services Card with you to prove your identity.