A passcode for your BC Services Card is similar to using a credit or debit card PIN. You must use a passcode when you choose to use a card reader to log in with your card.
Get a Passcode
How to get a passcode depends on what type of card you have.
What to Bring
- Your BC Services Card
Where to Go
- Go to a designated government counter to get a temporary passcode
- If needed, you can get a USB card reader at the same time
- Set your passcode by logging in to a participating government service or your BC Services Card Account
- You must set your own passcode before the expiry date and time printed on your passcode receipt
- The temporary passcode expires after seven days
- If you don’t set your own passcode before the passcode expires, you need to get a new temporary passcode from a designated government counter
For a Non-Photo BC Services Card, you do not need to go to a designated government counter to get a passcode. You will be prompted to choose a passcode the first time you log in. Learn more about how to log in with your card.
- Numbers only (no letters or other characters)
- 4 to 8 numbers long
- Non-repeating numbers (e.g. 7777)
- Non-sequential numbers (e.g. 1234)
Here are a few passcode tips:
- Choose it wisely: Choose a passcode that you can remember and that isn't too easy for someone to guess (e.g. your birthday or sequential numbers)
- Keep it secure: It's important to keep your passcode to yourself –– don’t share it with anyone or store it with your card
- Remember it: You need your passcode if you're using a card reader to log in to an online service.
Change Your Passcode
Log in to your BC Services Card Account to change your passcode. If you forget your passcode, you'll need to reset it.
Reset Your Passcode
If you forgot your passcode you can reset it. How to reset your passcode depends on what type of card you have.
- If you have a card with a photo, you must go to a designated government counter. You'll need to prove your identity with your BC Services Card again.
- If you have a card without a photo:
- If you verified your email address for your BC Services Card Account, we can email you a link to reset your passcode. When you log in with your card, click on the forgot passcode link.
- If you did not verify your email address for your BC Services Card Account you must go to a designated government counter. You'll need to prove your identity with your BC Services Card again.